Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $7.25 - $18.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Paid training
401(k) retirement plan
flexible schedule
Job Description
Buffalo Wild Wings is a leading sports bar and restaurant chain known for its vibrant atmosphere, extensive menu, and commitment to delivering a memorable guest experience. Established with a passion for combining great food, sports entertainment, and exceptional service, Buffalo Wild Wings has become a favorite destination for sports fans and casual diners alike. With numerous locations across the United States and internationally, the brand prides itself on offering a dynamic environment where guests can enjoy wings, craft beers, and a variety of other menu options while watching their favorite games. The company emphasizes team collaboration, high-quality customer service, and... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or food service preferred
- Ability to operate a Point of Sale system
- Basic math skills for handling cash and transactions
- Strong communication skills
- Ability to multitask
- Willingness to work flexible hours including evenings and weekends
Job Qualifications
- High school diploma or equivalent
- Previous experience in customer service or food service preferred
- Strong communication and interpersonal skills
- Ability to operate a Point of Sale system
- Basic math skills for handling cash and transactions
- Ability to multitask and work efficiently in a fast-paced environment
- Demonstrated teamwork and collaboration skills
Job Duties
- Provide friendly welcome to incoming guests while ensuring timely seating
- Follow proper phone etiquette and answer the phones according to Buffalo Wild Wings specifications
- Bus tables, deliver food to guests, follow FIFO guidelines, and complete other daily tasks
- Respond to customer complaints/concerns and know when to get a manager involved
- Make genuine connections/engage our guests so they have a personalized experience
- Take payments/handle cash drawer and process credit card transactions
- Apply menu knowledge to make genuine suggestions and upsell
- Correctly enter takeout orders into Point Of Sale system
- Bag and manage takeout orders, check for accuracy
- Maintain clean and orderly cashier area and practice proper safety and sanitation at all times
- Thank guests as they leave and solicit feedback about the quality of service they experienced, express your hope that they will return to BWWs in the future
- May help prep Expo window
- Monitor and stock restroom
- Other duties as assigned by supervisor
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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