Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Flexible
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
telemedicine
401k retirement savings plan
Job Description
Towne Park is a leading hospitality services company that specializes in providing exceptional parking and valet services across various locations. With a strong commitment to customer satisfaction, Towne Park prides itself on creating positive, memorable experiences for millions of patients, visitors, and guests each year. Their mission revolves around delivering compassionate and attentive service that not only meets the practical needs of their customers but also improves their overall experience through friendly interactions and professional support. Their teams work diligently to create smiles and make a meaningful impact on everyone they serve, whether it is easing the anxiety of patients... Show More
Job Requirements
- High school diploma or general education degree
- Ability to pass a criminal background check and drug screen
- One to three months related customer service experience and/or training
- Ability to understand 24 hour and military time systems
- Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's
- Must be able to read and write standard English language
- Must be able to effectively present information in one-on-one and small group situations
- Ability to perform basic cash handling and reconciliation procedures
Job Qualifications
- High school diploma or general education degree (GED)
- Must be able to pass a criminal background check and drug screen
- One to three months related customer service experience and/or training
- Cashier/cash handling experience preferred
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Must be able to read and write standard English language
- Must be able to read and comprehend simple instructions, short correspondence and memos
- Must be able to write simple correspondence
- Must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
- Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's
- ability to perform these operations using units of American money and weight measurement, volume and distance
Job Duties
- Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- Acknowledges and greets guests within five feet with a professional and friendly demeanor
- Uses guest last names during interactions
- Uses salutation of the day and welcomes guests to the location
- Practices proper Towne Park phone etiquette
- Assists guests with directions, taxis, reservations and other inquiries
- Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
- Collects and reconciles revenue and furnishes receipts upon request
- Accurately categorizes tickets for audit purposes
- Completes accurate and detailed shift reports
- Follows all cash bank standard operating procedures
- Operates equipment, including register, gate, and credit card machine
- Obtains information about daily events and rates to be charged
- Identifies and collects revenue for overnight vehicles that have not been charged for parking
- Maintains claim checks and guest folio archives
- Produces guest vehicle key inventory for billing purposes
- Pulls guest keys and places in pick up order
- Maintains clean, neat work environment including all surrounding areas of cashier booth, parking areas, and trash receptacles
- Completes all tasks in a timely manner as instructed by the Account Manager
- Collects claim checks/tickets from all guests prior to issuing keys
- Checks all keys for location of vehicle and damage surveys prior to securing keys
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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