
Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type: 
Hourly
Rate: 
Exact $15.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k)
Paid Time Off
flexible schedules
Employee Discounts
Job Description
Torchy's is a vibrant and innovative restaurant chain that began its journey in Austin, Texas, back in 2006. What started as a simple idea with a dedicated executive chef operating from a modest food trailer has since blossomed into a successful enterprise with over 130 locations nationwide. Known for its bold and creative approach to food, Torchy's prides itself on delivering 'Damn Good Food' with a side of authentic hospitality. The company’s mission to ignite originality is evident in every aspect of their service, from their innovative menu offerings to their welcoming vibes. Torchy's vision is to be the ultimate... Show More
Job Requirements
- Must be able to lift, push, pull or carry objects up to 40 lbs
- Must be able to stand for several hours and walk for long periods of time
- Must be able to bend, stretch, twist, or reach for objects on shelves of varying heights
Job Qualifications
- Strong verbal communication skills
- Availability to work a flexible schedule
- Must meet state and local requirements for Food Handler's and Alcohol Server certifications
- Certification(s) must be obtained by your first day or within the timeline required by your location
- 2 years of work experience providing customer service in the restaurant, hospitality, or retail industry preferred
- 2 years of experience using POS (point-of-sale) systems preferred
Job Duties
- Greet guests, ask questions to understand their needs, offer suggestions, and ensure each transaction is fast and accurate
- Deliver outstanding hospitality, making each guest feel welcomed and valued from the moment they step into Torchy's
- Learn the menu and maintain knowledge of current promotions to make personalized recommendations that delight our guests and cater to their preferences and dietary needs
- Run food to tables, ensuring that every guest receives their order correctly and with speed
- Proactively offer refills on chips and drinks and identify opportunities to exceed guests' expectations
- Ensure all guest-facing areas of the restaurant are neat, clean, organized, and inviting
- Work collaboratively with managers, the kitchen, and the rest of the Hospitality Team to ensure problems are resolved and guests receive smooth and efficient service that keeps them coming back
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location

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