Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
reasonable accommodations
Job Description
Michaels, headquartered in Irving, Texas, is the leading destination for creativity and celebration in North America. Founded in 1973, Michaels operates over 1,300 stores across 49 states and Canada, along with a strong online presence through Michaels.com and Michaels.ca. The company is renowned for its extensive range of crafting supplies, framing services, and creative solutions tailored to inspire customers to fuel their joy of creativity. Michaels also owns Artistree, a manufacturer of custom and specialty framing merchandise, enhancing its leadership in the arts and crafts retail sector. With a firm commitment to diversity, inclusion, and employees' wellbeing, Michaels fosters a... Show More
Job Requirements
- Be at least sixteen (16) years old
- Ability to remain standing for long periods
- Ability to move throughout the store
- Ability to bend, lift, carry, reach, and stretch regularly
- Ability to lift heavy boxes and access high shelves using ladders or similar equipment
- Willingness to work nights, weekends, and early mornings
- Ability to work in a public retail store setting
- Compliance with federal, state, and local legal requirements
- Ability to perform essential job functions with or without reasonable accommodation
Job Qualifications
- Retail and/or customer service experience preferred
Job Duties
- Help customers shop, locate products, and provide them with solutions
- Provide a fast and friendly checkout experience
- Execute cash handling to standards
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on the Voice of Customer (VOC) survey
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- Participate in the truck unload, stocking, and planogram (POGs) processes
- Complete merchandise recovery and maintenance including the merchandise return/go back process and general store recovery
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned
- Support shrink and safety programs
- Adhere to Standard Operating Procedures (SOPs) and Company policies
- Interact respectfully and positively with others
- Cross trained in Custom Framing selling and production
- Other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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