Louisiana State University logo

Cashier and Customer Services Coordinator

Job Overview

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Employment Type

Hourly
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Retirement Options
Paid holidays
Paid Time Off

Job Description

Louisiana State University (LSU) is a prominent public research university renowned for its commitment to academic excellence, innovative research, and comprehensive student services. Located in Baton Rouge, Louisiana, LSU is dedicated to fostering a supportive and inclusive environment where students, faculty, and staff thrive. The Office of Accounting Services, part of LSU's broader administrative support system, plays a vital role in managing the university's financial transactions and ensuring the accuracy and efficiency of its fiscal operations. Within this framework, the Bursar Operations division specializes in handling student accounts, billing, cash receipts, and related financial activities for a diverse population of... Show More

Job Requirements

  • Bachelor's degree
  • ability to sit for extended periods using continuous hand motions
  • physical ability to use office equipment
  • clear communication skills
  • ability to manage confidential financial information
  • willingness to undergo a credit check
  • availability to work scheduled or non-scheduled overtime as needed

Job Qualifications

  • Bachelor's degree preferred
  • bachelor's degree in accounting preferred
  • customer service experience
  • cash handling experience
  • ability to communicate clearly and effectively
  • proficiency with office equipment and computer systems
  • strong problem-solving skills
  • experience in financial record keeping

Job Duties

  • Serve as a coordinator within the cash receipt and disbursement section including processing departmental CARD entries
  • audit and review deposits received from departments to ensure monies reconcile to cash reported and negotiable instruments are acceptable
  • identify and resolve discrepancies in deposits and initiate corrective actions
  • serve as a backup for the university cashier
  • collect in-person payments from students ensuring accuracy and efficiency
  • balance cash drawer and close out daily turning in documentation and funds to the vault in compliance with policies
  • assist with bursar communications and provide backup support for the call center
  • respond to student, parent, and departmental inquiries regarding billing, payments, and fee assessments
  • participate in the Bursar's Office registration process for 10 terms annually
  • provide customer service virtually through Navigate appointments
  • perform other duties and special projects as assigned by management

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location