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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $15.50 - $21.30
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee stock ownership plan
tuition support
flexible schedule
Retirement Plan
Job Description
WinCo Foods is a prominent and rapidly expanding grocery retailer with over 140 supermarkets spread across 10 states in the United States, employing a family of more than 22,000 employee owners. As the second largest employee-owned company in the country, WinCo Foods prides itself on its unique Employee Stock Ownership Plan (ESOP), which boasts more than 500 millionaire employee owners. The company's core mission is to enhance the lives of both its customers and employee owners by offering the lowest possible prices to feed their families, reflecting a deep commitment to community and affordability underpinned by strong employee ownership. WinCo... Show More
Job Requirements
- Must be 16 years of age or older
- ability to work varied shifts in a 24/7 operation including night, weekends and holidays
- perform friendly, courteous, tactful relations with customers and co workers with composure
- communicate (hearing and speech) to perform customer relation tasks
- complete written forms
- conduct visual inspection, read information on merchandise, etc
- lift and maneuver objects of varying dimensions and weights up to 20 lbs frequently and perform repetitious work accurately
- lift up to 50 lbs occasionally
- operate check stand equipment such as cash registers, scanners, and scales
- stand or sit for long periods of time, walk rapidly, bend, stoop, twist, and turn frequently for long periods of time
- manual dexterity and good hand/eye coordination
- learn and memorize a considerable amount of information including PLU codes, location of products, check stand and keyboard procedures and company policies
- ensure accuracy in scanning and verifying sales and handling monetary transactions with mental alertness and basic math skills
- occasionally use blades for box cutting
- use household cleaners to maintain work area
- perform primary duties efficiently and accurately
- navigate and manage potentially high stress situations, volatile or unsatisfied customers, and a high volume of transactions and customers
- food safety/handlers cards, tobacco and alcohol sales certification as required by applicable state and local laws
Job Qualifications
- High school diploma or equivalent preferred
- experience in customer service or retail cashiering is an asset
- familiarity with operating cash registers, scanners, and scales
- strong interpersonal and communication skills
- ability to handle monetary transactions accurately
- basic math skills
- ability to work flexible shifts including nights, weekends, and holidays
- strong attention to detail and ability to maintain a clean and organized work environment
- ability to engage customers in a friendly and enthusiastic manner
Job Duties
- Seeks opportunities to welcome, engage, serve and thank customers
- maintains an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer
- operates check stand equipment such as a cash register, scanner and scale to process customer orders using two aisles to check customers
- engages in suggestive selling and other sales techniques
- processes monetary transactions including cash, checks, gift certificates, travelers checks, food stamps, processing coupons, and refunds
- maintains knowledge of current product location, monitors UPC codes and ensures proper pricing
- maintains clean, neat and properly stocked check stand and ensures safe and secure work area
- stocks, prices and rotates merchandise
- may be assigned to a multi station self-checkout lane as needed
- may be assigned to the customer service counter as needed
- performs other duties as assigned or needed
- follows all state and federal laws concerning the sale of any restricted or regulated items including tobacco and alcohol
- adheres to all United States Department of Agriculture Food Stamp or WIC voucher procedures
- regularly moves within SCO area to expedite transactions, maintain attentive presence and keep area clear of safety hazards
- initiates and engages contact with customers as they process their transactions
- responds to SCO stations to accurately review, address and clear alerts and or errors with customer transactions
- monitors multiple simultaneous transactions and verifies payment in fast paced setting
- actively and routinely engages with customers at self checkout kiosks to assist in transactions, ensure accuracy, and limit shrinkage
- maintains a high level of awareness of the self checkout area and customers
- prioritizes safety of employees and customers by addressing or reporting concerns as provided by company policy
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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