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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Flexible
Benefits
401(k) Plan
Healthcare plans
Virtual Doctor Visits
associate discount
Dave Ramsey SmartDollar Program
Associate assistance program
24/7 Chaplaincy Services
Job Description
Rural King Farm and Home Store is a progressive and community-focused retail establishment that aims to provide exceptional service and quality products to rural communities across the nation. Founded with a mission to serve the unique needs of rural lifestyle customers, Rural King has established itself as a trusted brand offering a wide range of farm, home, hardware, and lifestyle products. The company prides itself on fostering a positive and rewarding workplace for its associates, encouraging professional growth, and supporting employee wellbeing through competitive benefits and a people-first environment. At Rural King, associates are not just employees; they are valued... Show More
Job Requirements
- Ability to maintain a seated or standing position for extended durations
- Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently
- Able to navigate and access all facilities
- Skill to effectively communicate verbally with others, both in-person and via electronic devices
- Close vision for computer-related tasks
Job Qualifications
- Possess exceptional customer service skills and a desire to help others
- Comfortable navigating computer systems and software to assist customers or manage activities
- Excellent verbal and written interpersonal and communication skills
- Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful, and efficient
- Strong communications (written, oral and interpersonal skills)
- Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses
- Proficiency in adapting communication style and tone to effectively interact with individuals from diverse backgrounds and at different levels within the organization
- Ability to complete repetitive activities
- Demonstrated resilient mindset and the ability to maintain motivation and optimism in the face of difficulties and setbacks
- Demonstrates a proactive and positive attitude towards training new cashiers
Job Duties
- Exceed customer expectations by delivering outstanding service through clear communication and active listening
- Greet customers with a friendly and welcoming demeanor as they enter the store
- Follow the Cashier script to assist customers through the transaction process and educate them on company programs such as the loyalty program, RK Visa, and RK Plus Protection Plan (RKPPP)
- Execute cash management, return, layaway, and exchange policies with precision and adherence to company guidelines
- Communicate professionally and in an upbeat and friendly manner with all Rural King associates and customers
- Provide product information and answer basic customer inquiries, offering recommendations as appropriate
- Coordinate with the loaders promptly respond to customer requests for assistance
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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