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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Healthcare coverage
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts
Job Description
Kroger, America's largest grocery retailer, has evolved from a modest Cincinnati grocery store to a nationwide leader with nearly 2,800 stores operating in 35 states under 28 different names. Known as America’s grocer, Kroger unites diverse teams who share a passion for food and people, all working with one common purpose: to feed the human spirit. The company emphasizes innovation, customer and community experience, and fostering an inclusive workplace where respect, honesty, integrity, diversity, and safety are paramount. As a company deeply rooted in community values and employee growth, Kroger offers a supportive environment where individuals can thrive both professionally... Show More
Job Requirements
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition and subtraction
- Prior experience as a bagger or courtesy clerk is desired
- Ability to work cooperatively in a high-paced and stressful environment
- Ability to manage conflict reasonably and nonconfrontationally
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary
- Must be able to perform the essential functions of the position with or without reasonable accommodation
Job Qualifications
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition and subtraction
- Ability to adhere to company policies and procedures
- Strong interpersonal skills with a cooperative attitude
- Ability to manage conflict in a nonconfrontational manner
- Honesty and integrity in handling customer and business information
- Ability to follow directions and seek help when needed
- Experience working with diverse populations including minors and individuals with special needs
Job Duties
- Greeting, engaging and assisting customers actively
- Processing customer transactions quickly, accurately and efficiently through the check lane
- Handling various tenders such as cash, checks, credit, debit, SNAP EBT, WIC, coupons and following company policies
- Controlling loss by adhering to cash shortage and overage limits and company guidelines
- Reporting pricing discrepancies and following established coupon and gift card policies
- Staying current with seasonal and special ads
- Adhering to all food safety regulations and safety procedures
- Inspecting equipment and reporting repair needs
- Creating a welcoming environment by answering customer questions
- Following all local, state, federal laws and company guidelines
- Managing conflict in a reasonable and cooperative manner
- Acting with honesty and integrity regarding customer and business information
- Seeking assistance when necessary to resolve issues
- Providing support to minors, individuals with special needs and older adults
- Performing essential job functions with or without reasonable accommodation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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