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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $15.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Bonus opportunities
Career advancement opportunities
401K with company match
Employee stock purchase plan
Referral Bonus Program
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid vacation
Paid sick time
Paid holidays
paid Volunteer Time Off
Job Description
Floor & Decor is a leading specialty retailer in the hard surface flooring market, offering a broad selection of tile, wood, laminate, and natural stone products along with related installation accessories. Founded with the mission to bring premium flooring options at warehouse prices, Floor & Decor serves a diverse customer base including both commercial clients and individual homeowners. Known for an extensive inventory and knowledgeable service, the company operates multiple retail locations and continuously grows by focusing on customer satisfaction, product quality, and operational excellence. With a vibrant workplace culture, Floor & Decor emphasizes teamwork, integrity, and innovation, striving to... Show More
Job Requirements
- Must be 18 years or older
- Knowledge of basic math skills
- Customer service experience
- Potential travel to other stores for support
Job Qualifications
- Must be 18 years or older
- Knowledge of basic math skills
- Customer service experience
- Ability to operate point of sale (POS) systems
- Strong communication and interpersonal skills
- Enthusiastic and friendly demeanor
- Ability to work in a team environment
Job Duties
- Greet every customer in a helpful and courteous manner
- Connect with customers, ask about their projects, recommend products and excite customers about their purchase
- Provide above and beyond customer service and exceed customer expectations
- Demonstrate and understand compliance of the company’s safety processes
- Act and work in a manner consistent with the company’s core values
- Process customers at checkout using the point of sale (POS) system
- Process customer refunds and exchanges according to established guidelines
- Open and close registers
- Follow established cash, check and credit card acceptance procedures
- Answer the telephone according to company guidelines
- Stock, tag and display merchandise as required
- Create price tags and merchandise signs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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