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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $10.75 - $14.75
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts
Job Description
Kroger is the nation’s largest grocer with nearly 2,800 stores across 35 states operating under 28 different names, rooted in a legacy that began over a century ago in Cincinnati. As America's grocer, Kroger takes pride in bringing together diverse teams with a shared passion for food and people, driven by one common purpose: To Feed the Human Spirit. The company is known for its rich history of innovation and dedication to creating exceptional experiences for customers, communities, and employees alike, all while keeping food at the heart of everything they do.
This role focuses on exceptional customer service... Show More
This role focuses on exceptional customer service... Show More
Job Requirements
- Customer service experience
- effective communication skills
- knowledge of basic math including counting, addition, and subtraction
- willingness to follow company policies and procedures
- ability to work cooperatively in a high-paced environment
- ability to manage conflict in a reasonable and nonconfrontational manner
- ability to perform essential job functions with or without reasonable accommodation
Job Qualifications
- Customer service experience
- effective communication skills
- knowledge of basic math including counting, addition, and subtraction
- familiarity with Point of Sale (POS) systems
- ability to adhere to company policies and procedures
- strong honesty and integrity
- cooperative and conflict management skills
- ability to work in a fast-paced environment
- ability to follow directions and seek help when necessary
- commitment to safety and food regulations
Job Duties
- Greet, engage, and assist customers actively
- process transactions quickly, accurately, and efficiently at the point of sale
- handle various tenders including cash, checks, credit, debit, SNAP EBT, and coupons according to policy
- control loss by adhering to cash shortage limits and honesty standards
- manage sales of restricted items following guidelines
- report pricing discrepancies to the Scan Coordinator
- follow procedures for stamps, gift cards, and coupons
- keep updated with current, seasonal, and special ads
- comply with all food safety regulations
- adhere to safety programs and identify unsafe conditions
- perform preventive maintenance checks and report repair needs
- provide product information and create a welcoming environment for customers
- follow all local, state, federal laws and company guidelines
- work cooperatively in a high-paced environment
- manage conflict reasonably and cooperatively
- act with integrity regarding customer and business information
- seek assistance when necessary to resolve issues
- support minors, individuals with special needs, and older adults through direct interaction
- perform essential job functions with or without reasonable accommodation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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