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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $14.75 - $17.75
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee stock ownership plan
tuition support
Retirement Plan
Employee Discounts
Job Description
WinCo Foods is a prominent employee-owned grocery retail company with over 140 supermarkets across 10 states and a dedicated workforce of over 22,000 employee owners. As the second largest Employee-Owned company in the United States, WinCo Foods distinguishes itself by focusing on offering the lowest possible prices to help families feed their loved ones. The company’s unique ownership structure includes more than 500 millionaire employee-owners through its Employee Stock Ownership Plan (ESOP), reflecting a strong commitment to employee investment and community growth. WinCo Foods is not only a grocery retailer but a community-centered organization that values its people and strives... Show More
Job Requirements
- Must be 16 years of age or older
- ability to work varied shifts in a 24/7 operation including night, weekends and holidays
- ability to perform friendly, courteous, tactful relations with customers and co-workers with composure
- ability to communicate (hearing and speech) to perform customer relation tasks
- ability to complete written forms
- ability to conduct visual inspection, read information on merchandise
- ability to lift and maneuver objects of varying dimensions and weights up to 20 lbs frequently and up to 50 lbs occasionally
- ability to perform repetitious work accurately
- ability to operate check stand equipment such as cash registers, scanners, and scales
- ability to stand or sit for long periods of time, walk rapidly, bend, stoop, twist, and turn frequently for long periods of time
- manual dexterity and good hand/eye coordination
- ability to learn and memorize considerable information including PLU codes, location of products, check stand and keyboard procedures and company policies
- ability to ensure accuracy in scanning and verifying sales and handling monetary transactions with mental alertness and basic math skills
- occasional use of blades for box cutting
- ability to use household cleaners to maintain work area
- ability to navigate and manage potentially high stress situations, volatile or unsatisfied customers, and a high volume of transactions and customers
- availability to meet certification requirements for food safety/handlers cards, tobacco and alcohol sales certification as required by applicable state and local laws
Job Qualifications
- High school diploma or equivalent preferred
- previous retail or customer service experience preferred but not required
- strong communication skills
- ability to handle cash and monetary transactions accurately
- basic math skills including addition, subtraction, multiplication, and division
- ability to operate check stand equipment such as cash registers, scanners, and scales
- ability to maintain a positive and friendly attitude
- manual dexterity and good hand-eye coordination
- ability to memorize product codes and company policies
- ability to work varied shifts including nights, weekends, and holidays
- ability to lift and maneuver up to 50 lbs occasionally
- commitment to customer satisfaction and safety
- ability to manage stressful situations with composure
Job Duties
- Seeks opportunities to welcome, engage, serve and thank customers
- maintains an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer
- operates check stand equipment such as a cash register, scanner and scale to process customer orders using two aisles to check customers
- engages in suggestive selling and other sales techniques
- processes monetary transactions including cash, checks, gift certificates, travelers checks, food stamps, processing coupons, and refunds while adhering to all cash handling and lane accountability policies
- maintains knowledge of current product location, monitors UPC codes and ensures proper pricing
- maintains clean, neat and properly stocked check stand and ensures safe and secure work area
- stocks, prices and rotates merchandise
- may be assigned to a multi station self-checkout lane as needed
- may be assigned to the customer service counter as needed
- performs other duties as assigned or needed
- follows all state and federal laws concerning the sale of any restricted or regulated items such as tobacco and alcohol
- adheres to all United States Department of Agriculture Food Stamp or WIC voucher procedures
- regularly moves within SCO area to expedite transactions, maintain attentive presence and keep area clear of safety hazards
- initiates and engages contact with customers as they process their transactions
- responds to SCO stations to accurately review, address and clear alerts and/or errors with customer transactions
- monitors multiple simultaneous transactions and verifies payment in fast paced setting
- actively and routinely engages with customers at self-checkout kiosks to assist in transactions, ensure accuracy, and limit shrinkage
- maintains a high level of awareness of the self-checkout area and customers
- anticipates customer needs, monitors transaction activity, makes regular eye contact with customers, observes bottom of the basket
- prioritizes safety of employees and customers by addressing or reporting concerns as provided by Company policy
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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