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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Prescription drug insurance
Paid holidays
Dental Insurance
Health Insurance
Employee assistance program
Tuition Reimbursement
Paid Time Off
Paid sick time
Vision Insurance
Job Description
Kroger, originating from a small Cincinnati grocery store over a century ago, has grown to become the largest grocer in the United States. Today, Kroger operates nearly 2,800 stores across 35 states under 28 different brand names, solidifying its place as a leader in the retail grocery industry. With a commitment to bringing together diverse teams passionate about food and people, Kroger's mission, "To Feed the Human Spirit," reflects its dedication to more than just grocery retail — it is about creating meaningful experiences for customers, communities, and employees alike. The company prides itself on its history of innovation, consistently... Show More
Job Requirements
- Customer service experience
- effective communication skills
- knowledge of basic math including counting, addition and subtraction
Job Qualifications
- Customer service experience
- effective communication skills
- knowledge of basic math including counting, addition and subtraction
- ability to work cooperatively in high paced environments
- ability to manage conflict in a nonconfrontational manner
- demonstrate honesty and integrity
- supportive and empathetic approach to customers
- ability to follow directions and seek assistance when needed
Job Duties
- Be visible and actively greet, engage and assist customers
- process customer transactions quickly, accurately, and efficiently
- understand the POS system and handle various tenders such as cash, checks, credit, debit, SNAP EBT, offline SNAP EBT, WIC, rain checks, complex loyalty offers and coupons
- adhere to company policies regarding cash shortages and/or overages
- follow guidelines on restricted sale items such as alcohol, tobacco, DVDs
- report pricing discrepancies to the Scan Coordinator
- follow established policies and procedures for postage stamps, gift cards, and coupons
- stay current with present, future, seasonal and special ads
- adhere to food safety regulations and guidelines
- comply with safety procedures and notify management of unsafe conditions
- perform preventive maintenance by inspecting equipment and reporting repairs
- create a welcoming environment by answering product questions
- adhere to local, state and federal laws and company guidelines
- work cooperatively in high-paced and sometimes stressful environments
- manage conflicts in a reasonable, nonconfrontational and cooperative manner
- act with honesty and integrity regarding customer and business information
- follow directions and seek assistance when necessary
- provide support and assistance to minors, individuals with special needs, and older adults
- perform essential functions with or without reasonable accommodation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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