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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Prescription drug insurance
Paid holidays
Dental Insurance
Health Insurance
Employee assistance program
Tuition Reimbursement
Paid Time Off
Paid sick time
Vision Insurance
Job Description
Kroger is the nation's largest grocer, originating from a small Cincinnati grocery store over a century ago and expanding to nearly 2,800 stores across 35 states under 28 different names. As America's grocer, Kroger prides itself on uniting diverse teams who share a passion for food and people, all working towards a unified mission: To Feed the Human Spirit. With a rich history of innovation, Kroger is dedicated to creating exceptional experiences for its customers, communities, and employees alike. Food remains at the core of everything Kroger does, aiming to forge meaningful connections through every interaction.
The company cult... Show More
The company cult... Show More
Job Requirements
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition, and subtraction
Job Qualifications
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition, and subtraction
- Ability to follow directions
- Ability to manage conflict calmly
- Ability to work cooperatively in a fast-paced environment
- Integrity and honesty in handling customer and business information
Job Duties
- Be visible and actively greet, engage and assist customers
- Process customer transactions quickly, accurately and efficiently
- Understand the Point of Sale (POS) system and handle various tenders including cash, checks, credit, debit, SNAP EBT, WIC, rain checks, complex loyalty offers, and coupons
- Control loss by adhering to limits on cash shortages and overages
- Adhere to guidelines on restricted sale items such as alcohol, tobacco, and DVDs
- Report pricing discrepancies to the Scan Coordinator
- Follow policies and procedures for postage stamps, gift cards, and coupons
- Stay current with seasonal and special ads
- Adhere to all food safety regulations and guidelines
- Comply with safety procedures, identify unsafe conditions and notify management
- Perform preventive maintenance checks and report equipment needing repair
- Create a welcoming environment by answering customer questions
- Adhere to all local, state and federal laws and company guidelines
- Work cooperatively in a high-paced environment
- Manage conflict in a reasonable and nonconfrontational manner
- Act with honesty and integrity regarding customer and business information
- Follow directions and seek assistance to resolve issues
- Provide support through interactions with minors, individuals with special needs and older adults
- Perform essential functions with or without reasonable accommodation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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