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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Prescription drug insurance
Paid holidays
Dental Insurance
Health Insurance
Employee assistance program
Tuition Reimbursement
Paid Time Off
Paid sick time
Vision Insurance
Job Description
The Kroger Family of Companies is one of the most recognized grocery retailers in the United States with a longstanding history that began over a century ago from a small Cincinnati grocery store. Since then, Kroger has evolved into the nation’s largest grocer, operating nearly 2,800 stores across 35 states under 28 different banners. With a passion for food and people, Kroger is dedicated to bringing diverse teams together with the common goal to Feed the Human Spirit. This mission guides the company’s commitment to innovation, community involvement, and exceptional customer service, creating a rich workplace culture where employees feel... Show More
Job Requirements
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition and subtraction
- Ability to follow directions and seek assistance when necessary
- Ability to manage conflict in a reasonable and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to work cooperatively in a fast-paced and sometimes stressful environment
Job Qualifications
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition and subtraction
- Ability to work cooperatively in a fast-paced environment
- Ability to manage conflict professionally
- Integrity and honesty in handling sensitive information
- Willingness to follow directions and seek assistance when needed
- Experience assisting diverse customer groups including minors and individuals with special needs
- Prior experience as a Bagger or Courtesy Clerk is preferred but not required
Job Duties
- Greet, engage and assist customers actively at the checkout lane
- Process customer transactions quickly, accurately and efficiently
- Handle various payment tenders including cash, checks, credit, debit, SNAP EBT, WIC, coupons and loyalty offers
- Adhere to company policies on cash shortages, overages and restricted sale items
- Report pricing discrepancies and follow procedures for postage stamps, gift cards and coupons
- Maintain knowledge of current, future and promotional ads
- Comply with all food safety regulations and safety procedures
- Report unsafe conditions and perform preventive equipment maintenance
- Provide excellent customer service by answering questions about products and services
- Follow all local, state, and federal laws and company guidelines
- Manage conflict in a reasonable, cooperative and nonconfrontational manner
- Act with honesty and integrity regarding customer and business information
- Support special customer needs including minors, individuals with disabilities and older adults
- Work cooperatively in a high-paced and sometimes stressful environment
- Perform essential job functions with or without reasonable accommodation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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