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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Prescription drug insurance
Paid holidays
Dental Insurance
Health Insurance
Employee assistance program
Tuition Reimbursement
Paid Time Off
Paid sick time
Vision Insurance
Job Description
Kroger is a leading company in the grocery retail industry with a rich history that dates back over a century, starting as a small grocery store in Cincinnati. Today, Kroger has evolved into the largest grocer in the United States, operating nearly 2,800 stores in 35 states under 28 different names. Kroger takes pride in being America's grocer, uniting diverse teams driven by a passion for food and people. This dedication to service and community is the foundation of Kroger's mission: To Feed the Human Spirit. The company emphasizes innovation and continuous improvement to provide outstanding experiences for customers, communities,... Show More
Job Requirements
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition, and subtraction
Job Qualifications
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition, and subtraction
- Understanding of POS systems
- Ability to maintain composure in high-stress situations
- Ability to work well in a team
- Commitment to honesty and integrity
- Ability to manage conflict reasonably
- Willingness to follow safety and company policies
- Ability to provide excellent customer support
Job Duties
- Greet and engage customers actively
- Process customer transactions quickly and accurately through the POS system
- Handle various payment types including cash, checks, credit, debit, SNAP EBT, and coupons
- Adhere to company policies on cash shortages, overages, and restricted sales
- Report pricing discrepancies to the Scan Coordinator
- Follow procedures for postage stamps, gift cards, and coupons
- Maintain knowledge of current and seasonal advertisements
- Comply with all food safety regulations and safety procedures
- Identify and report unsafe conditions or maintenance needs
- Create a welcoming environment and assist customers with product inquiries
- Work cooperatively in a fast-paced environment
- Manage conflict in a reasonable and nonconfrontational way
- Maintain honesty and integrity with customer and business information
- Follow directions and seek assistance when needed
- Provide support to minors, individuals with special needs, and older adults
- Perform all essential functions with or without accommodation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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