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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $9.75 - $13.00
Work Schedule
Flexible
Benefits
Healthcare coverage
Dental Insurance
vision coverage
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts
Job Description
Kroger is recognized as the nation’s largest grocer, operating nearly 2,800 stores across 35 states under 28 different names, originating from a small grocery store in Cincinnati over a century ago. This company is committed to fostering a welcoming and diverse community, emphasizing values such as respect, honesty, integrity, safety, diversity, and inclusion. As America’s grocer, Kroger unites passionate teams around the simple yet vital mission: To Feed the Human Spirit. Kroger is not only about delivering food but also about creating meaningful experiences for customers, communities, and employees alike. Here, the well-being and growth of associates are as important... Show More
Job Requirements
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition, and subtraction
- Ability to work in a fast-paced retail environment
- Ability to manage conflict in a calm and cooperative manner
- Ability to follow directions and seek assistance when necessary
- Ability to perform essential job functions with or without reasonable accommodation
- Willingness to uphold company values and policies
Job Qualifications
- Customer service experience
- Effective communication skills
- Basic math skills including counting, addition, and subtraction
- Knowledge of point-of-sale systems
- Ability to handle multiple forms of payment
- Experience in a retail or grocery environment preferred
- Ability to work in a cooperative and fast-paced setting
- Conflict management skills
- Understanding of food safety standards
- High school diploma or equivalent preferred
Job Duties
- Create an outstanding customer experience through exceptional service
- Establish and maintain a safe and clean environment that encourages customers to return
- Demonstrate core company values of respect, honesty, integrity, diversity, inclusion, and safety
- Process customer transactions accurately and efficiently using POS systems
- Handle various tenders including cash, checks, credit, debit, SNAP EBT, and coupons according to company policy
- Monitor and control cash shortages and overages to prevent loss
- Follow procedures for restricted sales items and report pricing discrepancies
- Adhere to food safety regulations and store safety procedures
- Engage customers by answering product questions and providing assistance
- Identify unsafe conditions and notify management
- Inspect equipment for maintenance needs and notify supervisors
- Work cooperatively in a high-paced environment and manage conflicts calmly
- Provide support and assistance to minors, individuals with special needs, and older adults
- Uphold legal guidelines and company policies
- Follow directions and seek assistance to resolve customer and business issues
- Maintain honest and ethical business practices
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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