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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $8.50 - $11.50
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts
Job Description
Kroger is America’s largest grocery retailer, originating from a single Cincinnati store more than a century ago. Today, Kroger operates nearly 2,800 stores across 35 states under 28 different names, providing customers with access to fresh food, quality products, and a convenient shopping experience. As a company deeply committed to community and inclusivity, Kroger fosters an environment where employees are empowered to bring their whole selves to work and prioritize respect, honesty, integrity, diversity, inclusion, and safety. Kroger’s mission is embodied in the simple yet powerful purpose: To Feed the Human Spirit, emphasizing the importance of food and connection in... Show More
Job Requirements
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition, and subtraction
- Must be able to perform essential job functions with or without reasonable accommodation
- Ability to manage conflict reasonably and cooperatively
- Ability to follow directions and seek help when necessary
- Ability to act honestly and with integrity regarding customer and business information
Job Qualifications
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition, and subtraction
- Ability to manage conflict in a reasonable, nonconfrontational manner
- Ability to follow directions and seek assistance when necessary
- Ability to act with honesty and integrity regarding business and customer information
- Ability to work cooperatively in a fast-paced and sometimes stressful environment
- Ability to provide support and assistance to individuals with special needs and older adults
Job Duties
- Greet, engage, and assist customers actively at the check lane
- Process customer transactions quickly, accurately, and efficiently using the POS system
- Handle various payment tenders including cash, checks, credit, debit, SNAP EBT, and coupons according to policy
- Adhere to company guidelines on cash shortages and overages to control loss
- Follow policies for restricted sale items such as alcohol and tobacco
- Report pricing discrepancies to the Scan Coordinator
- Comply with safety procedures and food safety regulations
- Maintain equipment by performing inspections and reporting needed repairs
- Create a welcoming environment for customers and answer questions about products
- Uphold all local, state, and federal laws and company policies
- Manage conflicts reasonably and cooperate effectively in a fast-paced environment
- Provide support to minors, individuals with special needs, and older adults
- Follow directions, seek assistance when needed, and act with honesty regarding customer and business information
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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