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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Exact $14.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401k plan
Paid Time Off
Job Description
Wingstop is a renowned global restaurant chain specializing in delicious, freshly prepared chicken wings with a variety of flavorful sauces and seasonings. Known for its commitment to quality, Wingstop offers an inviting atmosphere for customers looking for a quick, satisfying meal. As an independently owned and operated franchisee, Wingstop - FWS upholds the brand's high standards of customer service, food quality, and operational excellence. The company prides itself on its friendly and efficient staff who work diligently to provide a memorable dining experience for every guest. Wingstop’s culture promotes integrity, teamwork, and continuous improvement, aligning with their mission to be... Show More
Job Requirements
- Ability to learn quickly
- ability to understand and carry out oral and written instructions and request clarification when needed
- strong interpersonal skills
- ability to work as part of a team
- ability to build relationships
- cashier and restaurant experience a plus
- ability to lift and carry, push, or pull heavy objects up to 50 pounds, with or without reasonable accommodation
- ability to stand for long periods of time and work in a fast-paced environment
Job Qualifications
- Experience using a computer and register (POS) system preferred
- food handler certification is required
- strong cash handling skills
- maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
- available to work flexible hours that may include mornings, evenings, weekends, late nights, and/or holidays
Job Duties
- Act with integrity, honesty, and knowledge that promote the culture, values, and mission of Wingstop
- greet all guests in a friendly and welcoming manner whether by phone or in person
- place orders for guests in-person and over the phone
- upsell and maintain knowledge of menu and sauce descriptions, along with new items and promotions
- be knowledgeable on menu offerings, sauce descriptions, and promotions to better assist guests in making order recommendations and answering questions
- monitor that all orders are ready within the quoted guest order readiness times
- verify the accuracy and presentation of all guest orders before delivery to guests to ensure the highest level of guest satisfaction
- strong cash handling skills to accurately process cash, credit card and gift card transactions, and balance of register at end of shift
- assist in maintaining a clean workplace
- keep the front of house clean and stocked
- including restrooms
- restock products during periods of downtime or as directed
- practice safe food handling procedures by following all safety and sanitation guidelines
- promote safety in the workplace
- maintain a professional and presentable appearance according to the company’s uniform standards
- receive and handle complaints from guests and guide the manager on duty if a problem requires escalation
- leave guests with a long-lasting and positive impression of their Wingstop experience
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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