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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $11.50 - $15.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Life insurance
Employee assistance program
Job Description
Hy-Vee is a renowned grocery store chain dedicated to providing exceptional customer service and a wide variety of quality products to its customers. Recognized for its community-driven approach, Hy-Vee prides itself on creating a harmonious and engaging work environment where employees are encouraged to thrive and grow. At Hy-Vee, the workforce is considered the company's greatest strength, and the company's promise "a helpful smile in every aisle" highlights its commitment to friendliness and customer satisfaction. This core value has contributed to Hy-Vee's position as a leading grocery retailer with a loyal customer base and a reputation for excellence in service.Show More
Job Requirements
- No formal education required
- Must be able to exert up to 50 pounds of force frequently and up to 10 pounds constantly
- Ability to perform physical activities such as climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions
- Must have vision capabilities including near and far vision, depth perception, color vision, and field of vision
- Ability to follow verbal and written instructions
- Must be punctual and reliable
- Subject to successful completion of pre-employment drug screen
- Ability to work in a fast-paced and sometimes physically demanding environment
Job Qualifications
- High school diploma or equivalent preferred
- Experience in customer service or retail is beneficial but not required
- Ability to operate a cash register and handle transactions accurately
- Good communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Basic arithmetic skills to handle money and calculate discounts
- Ability to follow detailed written and verbal instructions
- Strong attention to detail and customer focus
- Team player attitude
- Willingness to learn and adapt
- Knowledge of store policies and procedures is a plus
Job Duties
- Provide prompt, efficient and friendly customer service by exhibiting caring, concern and patience
- Smile and greet customers in a friendly manner
- Learn customers' names and address them by name
- Assist customers by escorting them to products, securing out-of-reach items, loading or unloading heavy items, noting and passing along suggestions, enhancing shopping experience
- Answer telephone promptly and provide helpful service
- Work as a team with co-workers to ensure customer satisfaction and a pleasant work environment
- Operate cash register accurately and scan products
- Redeem promotional coupons, food stamps, WIC checks, issue rain checks, receive cash and checks, complete credit-card transactions, figure discounts, count back change and issue receipts
- Place merchandise in bags or boxes and assist courtesy personnel
- Answer customer questions and concerns and follow-up with appropriate personnel
- Understand and follow policies on sales of tobacco, liquor, and lottery tickets
- Ensure compliance with guidelines regarding WIC and food stamps
- Know value, look-up numbers, department numbers, and item features
- Stock, face, rotate merchandise, clean shelves, know merchandise location
- Perceive surroundings for customer needs and store safety
- Communicate clearly on intercom or telephone
- Review weekly store ad for price changes and sales
- Maintain clean register area and adequate supplies
- Compare cash register totals with currency to verify balances
- Give cash refunds or issue credit memorandums for returns
- Practice proper sanitation and maintain clean work area
- Adhere to personal hygiene and dress guidelines
- Report to work on time and as scheduled
- Assist store management with displays and events
- Know code dates on perishables and explain to customers
- Change register tape and ribbons
- Assist in other store areas as needed
- Perform other job-related duties and special projects as required
Job Criteria
Experience
No experience required
Job Location
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