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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $17.04 - $20.55
Work Schedule
Standard Hours
Benefits
Bonus opportunities
Career advancement opportunities
401K with company match
Employee stock purchase plan
Referral Bonus Program
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid vacation
Paid sick time
Paid holidays
Personal holiday
paid Volunteer Time Off
Job Description
Floor & Decor is a leading specialty retailer in the hard surface flooring market, offering a comprehensive range of flooring products, tools, and accessories to both professional contractors and do-it-yourself customers. Established as a trusted brand in the retail space, Floor & Decor prides itself on delivering exceptional value, wide product selection, and outstanding customer service. The company operates numerous stores across the United States, serving a diverse clientele that ranges from homeowners to large commercial contractors. As a retail organization focused on home improvement, Floor & Decor fosters a workplace culture that emphasizes accountability, integrity, and entrepreneurial spirit, ensuring... Show More
Job Requirements
- Must be 18 years or older
- knowledge of basic math skills
- customer service experience
- potential travel to other stores for support
Job Qualifications
- Knowledge of basic math skills
- customer service experience
- ability to connect well with customers and recommend products
- familiarity with point of sale (POS) systems advantageous
- strong communication and interpersonal skills
- ability to follow safety procedures and company policies
Job Duties
- Greet every customer in a helpful and courteous manner
- connect with customers, ask about their projects, recommend products and excite customers about their purchase
- provide above and beyond customer service and exceed customer expectations
- demonstrate and understand compliance of the company's safety processes
- act and work in a manner consistent with the company's core values
- process customers at checkout using the point of sale (POS) system
- process customer refunds and exchanges according to established guidelines
- open and close registers
- follow established cash, check and credit card acceptance procedures
- answer the telephone according to company guidelines
- stock, tag and display merchandise as required
- create price tags and merchandise signs
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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