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Job Overview
Employment Type
Temporary
Part-time
Compensation
Hourly
Range $16.00 - $18.00
Job Description
Lurvey Garden Center is a retail garden center located in Des Plaines, specializing in providing a wide selection of plants, gardening supplies, and outdoor décor to customers with a focus on quality and customer satisfaction. As a trusted establishment in the community, Lurvey Garden Center combines an inviting shopping environment with knowledgeable staff to help customers find the best products to suit their gardening and outdoor living needs. The facility prides itself on excellent customer service and a strong team-oriented atmosphere that encourages collaboration among employees to create a positive shopping experience for all visitors. This part-time seasonal position is... Show More
Job Requirements
- High school diploma or equivalent
- Previous retail experience, cash handling, and reconciling skills
- Ability to work in a fast-paced environment and multi-task
- Ability to stand for extended periods
- Physical ability to exert up to 20 lbs occasionally and 10 lbs frequently
- Basic computer skills including POS systems
- Strong problem-solving and customer service skills
- Ability to communicate effectively both in person and on the phone
Job Qualifications
- Previous retail experience, cash handling, and reconciling skills
- Superb customer service skills and willingness to learn inventory with proper training
- Ability to work as a team member in a fast-paced environment, where multi-tasking is essential
- Ability to discern customer needs and direct them in the purchasing process
- Knowledge of business and computer-based skills including POS and internet systems
- Knowledge of general office equipment
- Close visual acuity to perform computer work, read small print, and visually inspect items
Job Duties
- Communicate with Customer Support Manager to facilitate customer needs
- Providing customers with outstanding customer service while guiding them through their purchasing transaction
- Guiding customers on the phone or in person to the appropriate department with proper decorum
- Assist customers with placing, processing, and facilitating orders and quotes while maintaining a visible presence on the sales floor
- Communicate with customers regarding their orders, deliveries, and inquiries
- Provide accurate and timely responses to questions regarding products and services
- Maintain a balanced cash drawer and tidy workstation
- Help other departments with small projects, including inventory restocking
- Helping the entire Garden Center team keep the store presentable
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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