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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $11.25 - $15.50
Work Schedule
Flexible
Benefits
Advancement opportunities
flexible schedules
Medical benefits eligibility after 12 months and 30 hours per week average
Employee Discounts
team environment
Training and Development
Paid Time Off
Job Description
Buffalo Wild Wings is a popular American casual dining restaurant and sports bar franchise known for its vibrant, lively atmosphere centered around sports, great food, and a sense of community. Established in 1982, the company has grown to operate numerous locations across the United States and internationally, creating a fun, high-energy environment where fans of all ages can enjoy wings, beers, and watch live sports events on multiple screens. Buffalo Wild Wings emphasizes providing outstanding guest experiences by combining quality food, exceptional service, and a welcoming atmosphere that makes every visitor feel like part of the family. Their dedication to... Show More
Job Requirements
- High school diploma or equivalent
- Must be at least 18 years old
- Availability to work part-time hours averaging 29 hours or less per week, with flexibility
- Ability to handle cash and operate point of sale systems
- Strong customer service skills
- Ability to stand for long periods and perform physical tasks
- Good communication skills
- Must follow company policies including ID verification for alcohol sales
- Ability to work in a team environment
Job Qualifications
- High school diploma or equivalent preferred
- Previous experience in customer service or cashier roles is an advantage
- Ability to multitask and work efficiently in a fast-paced environment
- Strong communication and interpersonal skills
- Basic math skills and cash handling experience
- Friendly and outgoing personality with ability to engage guests
- Knowledge of food safety and sanitation best practices is a plus
- Ability to work flexible hours including nights, weekends, and holidays
Job Duties
- Provide friendly welcome to incoming guests while ensuring timely seating
- Participate in companys Mystery Shop, GEM and BARS program
- Follow company standard for BARS program Must ID anyone who looks under 40 years of age
- Check guests identification to ensure they meet minimum age requirements for consumption of alcoholic beverages
- Follow proper phone etiquette and answer the phones according to Buffalo Wild Wings specifications
- Bus tables, deliver food to guests, follow FIFO guidelines, and complete other daily tasks
- Respond to customer complaints or concerns and know when to get a manager involved
- Make genuine connections and engage our guests so they have a personalized experience
- Take payments, handle cash drawer and process credit card transactions
- Apply menu knowledge to make genuine suggestions and upsell
- Correctly enter takeout orders into Point Of Sale system
- Bag and manage takeout orders, check for accuracy
- Maintain clean and orderly cashier area and practice proper safety and sanitation at all times
- Thank guests as they leave and solicit feedback about the quality of service they experienced, express your hope that they will return to BWWs in the future
- Prep and portioning
- Help with expo window
- Run food
- Other duties as assigned by management
Job Qualifications
Experience
No experience required
Job Location
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