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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Prescription drug insurance
Paid holidays
Dental Insurance
Health Insurance
Employee assistance program
Tuition Reimbursement
Paid Time Off
Paid sick time
Vision Insurance
Job Description
Smith's Food and Drug, based in Salt Lake City, Utah, is a renowned grocery store chain that has been serving customers since its merger with The Kroger Company in 1998. With over 140 stores located throughout Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming, Smith's continues to be a significant player in the food retail industry. As part of the Kroger family of companies, Smith's embraces a culture of diversity and inclusion, and it fosters an environment where the passion for food and people converges to provide an exceptional customer experience. The company is committed to feeding the human... Show More
Job Requirements
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition, and subtraction
Job Qualifications
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition, and subtraction
- Ability to manage conflict reasonably
- Ability to act with honesty and integrity
- Ability to follow directions and seek assistance when needed
- Ability to work cooperatively in a high-paced environment
Job Duties
- Greet, engage and assist customers actively
- Process customer transactions quickly, accurately, and efficiently
- Handle various payment methods including cash, checks, credit, debit, SNAP EBT, and coupons according to company policy
- Adhere to company limits on cash shortages and overages and control loss
- Follow guidelines on restricted sale items such as alcohol and tobacco
- Report pricing discrepancies to the Scan Coordinator
- Follow policies for postage stamps, gift cards, and coupons
- Stay current with present, future, seasonal and special ads
- Adhere to all food safety regulations and guidelines
- Comply with safety procedures and identify unsafe conditions, accidents, or issues
- Practice preventive maintenance by inspecting equipment and reporting repair needs
- Create a welcoming environment by answering customer inquiries
- Adhere to local, state, and federal laws and company guidelines
- Work cooperatively in a fast-paced and sometimes stressful environment
- Manage conflict in a reasonable and nonconfrontational manner
- Act with honesty and integrity regarding customer and business information
- Follow directions and seek assistance to resolve customer and business issues
- Provide support to minors, individuals with special needs, and older adults
- Perform essential job functions with or without accommodation
Job Qualifications
Experience
No experience required
Job Location
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