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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts
Job Description
Kroger is a nationwide grocery giant that began as a small store in Cincinnati more than 100 years ago. Today, it operates nearly 2,800 stores across 35 states under 28 different names, making it the largest grocer in the United States. With a commitment to innovation and community, Kroger takes pride in bringing together diverse, passionate teams focused on food and people, all united by a common mission: To Feed the Human Spirit. The company values respect, honesty, integrity, diversity, inclusion, and safety highly and aims to create an environment where people matter. Kroger supports its associates by offering comprehensive... Show More
Job Requirements
- Customer service experience
- effective communication skills
- knowledge of basic math operations
- prior experience as a Bagger or Courtesy Clerk preferred
- ability to work cooperatively in a high-paced environment
- ability to manage conflict reasonably
- ability to act with honesty and integrity
- ability to follow directions and seek assistance
- ability to perform essential job functions with or without accommodation
Job Qualifications
- Customer service experience
- effective communication skills
- knowledge of basic math including counting, addition, and subtraction
- familiarity with Point of Sale systems
- ability to work in a fast-paced environment
- ability to manage conflict in a nonconfrontational manner
- honesty and integrity in handling business information
- ability to follow instructions and seek help when needed
- ability to provide support to diverse customer groups
Job Duties
- Greet and engage customers actively
- process customer transactions accurately and efficiently
- operate Point of Sale (POS) system and handle various tenders such as cash, checks, credit, debit, SNAP EBT, WIC, and coupons
- adhere to company policies on cash shortages, overages, and restricted sales items
- report pricing discrepancies to the Scan Coordinator
- follow procedures for postage stamps, gift cards, and coupons
- stay updated with current, seasonal, and special ads
- comply with all food safety regulations and guidelines
- promote safety by identifying and reporting unsafe conditions
- inspect equipment for maintenance needs and notify appropriate personnel
- create a welcoming environment by answering customer questions
- comply with all local, state, and federal laws and company guidelines
- manage workplace conflict cooperatively and respectfully
- handle customer and business information with honesty and integrity
- provide assistance to minors, individuals with special needs, and older adults
- perform all essential functions with or without reasonable accommodation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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