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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Healthcare coverage
Dental Insurance
Vision Insurance
Prescription coverage
flexible scheduling
Paid Time Off
Employee assistance program
Job Description
The Kroger Family of Companies stands as a beacon of commitment to quality, innovation, and customer service within the grocery industry. Originating from a single small Cincinnati grocery store over a century ago, Kroger has blossomed into the nation's largest grocer, boasting nearly 2,800 stores across 35 states operating under 28 distinct brand names. This extensive network serves millions of customers daily, positioning Kroger not only as a leader in food retail but also as a central player in the American grocery landscape. The company has built its reputation on bringing together diverse, passionate teams who share a common mission:... Show More
Job Requirements
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition and subtraction
Job Qualifications
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition and subtraction
- Ability to manage conflict constructively
- Ability to work in fast-paced environments
- Ability to act with honesty and integrity
- Ability to follow directions and seek assistance when needed
- Experience using point of sale (POS) systems is desirable but not mandatory
Job Duties
- Greet, engage and assist customers actively
- Process customer transactions quickly, accurately and efficiently
- Handle various tenders including cash, checks, credit, debit, SNAP EBT, WIC, rain checks, loyalty offers and coupons following company policies
- Control loss by adhering to limits on cash shortages and overages and working honestly
- Follow guidelines on restricted sale items such as alcohol, tobacco and DVDs
- Report pricing discrepancies to the Scan Coordinator
- Follow company policies for postage stamps, gift cards and coupons
- Stay updated on current, seasonal and special ads
- Adhere to food safety regulations and safety procedures
- Identify unsafe conditions or accidents and notify management
- Inspect equipment for maintenance needs and report issues
- Create a welcoming environment by assisting customers with product inquiries
- Comply with all local, state, federal laws and company guidelines
- Work cooperatively in high-paced, sometimes stressful environments
- Manage conflict in a reasonable, nonconfrontational manner
- Act with honesty and integrity regarding customer and business information
- Follow directions and seek help to resolve customer or business issues
- Provide support to minors, individuals with special needs, and older adults
- Perform essential job functions with or without reasonable accommodation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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