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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Healthcare coverage
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts
Job Description
Kroger, founded over a century ago as a small grocery store in Cincinnati, has expanded to become the largest grocer in the United States with nearly 2,800 stores across 35 states, operating under 28 different brand names. This national grocery giant prides itself on its commitment to community, diversity, and customer service, embodying its core values of respect, honesty, integrity, inclusion, and safety. Kroger is more than just a retailer; it is a company with a deep passion for bringing people and food together, fostering an environment where employees and customers alike are valued and respected. The organization's mission, "To... Show More
Job Requirements
- Customer service experience
- Effective communication skills
- Knowledge of basic math (counting, addition, and subtraction)
Job Qualifications
- Customer service experience
- Effective communication skills
- Knowledge of basic math (counting, addition, and subtraction)
- Prior experience as a bagger or courtesy clerk is desirable but not required
Job Duties
- Cashier/checker is responsible for being visible and actively greeting, engaging and assisting customers
- Cashiers process customer transactions through the check lane quickly, accurately, and efficiently
- Checkers understand the point of sale (POS) system, and handle various tenders such as cash, checks, credit, debit, SNAP EBT, offline SNAP EBT, WIC, rain checks, complex loyalty offers, coupons and checkout procedures according to company policy
- Checker needs to understand and adhere to the company's limits on cash shortages and/or overages and work honestly and effectively to control loss
- Cashier needs to understand and adhere to guidelines on restricted sale items (alcohol, tobacco, DVDs)
- Report pricing discrepancies to the scan coordinator
- Follow established policies and procedures (where applicable) for postage stamps, gift cards, and coupons
- Stay current with present, future, seasonal and special ads
- Adhere to all food safety regulations and guidelines
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Adhere to all local, state and federal laws, and company guidelines
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults
- Must be able to perform the essential functions of this position with or without reasonable accommodation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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