Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.25 - $17.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts
Job Description
Mariano's, headquartered in Illinois, has proudly been serving customers across the Chicago Metro area through over 40 stores since merging with The Kroger Company in 2015. As part of the Kroger family of companies, Mariano's brings together diverse teams united by a shared passion for food and people, focusing on one purposeful mission: To Feed the Human Spirit. The company boasts a rich history of innovation, striving tirelessly to craft extraordinary experiences not only for its customers but also for the communities and employees it serves, with food always at the center of every endeavor.
Mariano's is recognized a... Show More
Mariano's is recognized a... Show More
Job Requirements
- Customer service experience
- Effective communication skills
- Knowledge of basic math such as counting, addition, and subtraction
- Ability to work in a fast-paced environment
- Ability to manage conflict reasonably and cooperatively
- Availability to work flexible schedules
- Capability to perform essential job functions with or without reasonable accommodation
Job Qualifications
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition, and subtraction
- Ability to operate Point of Sale systems
- Understanding of company policies regarding tender types and restricted items
- Ability to work cooperatively in high-paced environments
- Skills in conflict resolution and problem-solving
- Honesty and integrity in handling customer and business information
- Ability to provide excellent customer support and product knowledge
- Capability to follow directions and seek assistance when necessary
Job Duties
- Create an outstanding customer experience through exceptional service
- Establish and maintain a safe and clean environment
- Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety
- Process customer transactions accurately and efficiently using the Point of Sale system
- Handle various tenders including cash, checks, credit, debit, SNAP EBT, and coupons according to company policy
- Adhere to guidelines on restricted sale items such as alcohol, tobacco, and DVDs
- Report pricing discrepancies and follow procedures for postage stamps, gift cards, and coupons
- Maintain current knowledge of ads and promotions
- Comply with food safety regulations and safety programs
- Inspect equipment and notify management of repair needs
- Provide assistance and answer questions about products
- Work cooperatively in a fast-paced environment
- Manage conflict in a reasonable and cooperative manner
- Act with honesty and integrity regarding customer and business information
- Seek assistance when necessary to resolve issues
- Provide support and assistance to minors, individuals with special needs, and older adults
- Perform essential functions with or without accommodation
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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