Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee Discounts
Tuition Reimbursement
flexible scheduling
Job Description
Kroger is a leading American grocery company that began as a small Cincinnati grocery store over a century ago and has since grown to become the nation's largest grocer with nearly 2,800 stores across 35 states operating under 28 distinct brand names. Kroger prides itself on being more than just a grocery retailer; it is a place where diverse teams passionate about food and people come together with a unified mission: To Feed the Human Spirit. Kroger emphasizes innovation, community involvement, and creating remarkable experiences for customers, associates, and communities alike. This company culture is grounded in its core values... Show More
Job Requirements
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition and subtraction
- Ability to work flexibly in fast-paced environments
- Willingness to adhere to company policies and safety guidelines
- Ability to maintain honesty and integrity
- Capability to interact respectfully with customers from diverse backgrounds
- Ability to perform essential job duties with or without accommodation
Job Qualifications
- Customer service experience
- Effective communication skills
- Basic math knowledge including counting, addition and subtraction
- Familiarity with cashier systems and handling various tenders
- Ability to manage conflict and work cooperatively in a fast-paced environment
- Commitment to honesty and integrity
- Ability to follow directions and seek assistance as necessary
- Experience in providing customer support and assistance to diverse populations
Job Duties
- Greet, engage and assist customers actively and visibly
- Process customer transactions through the check lane quickly, accurately and efficiently
- Handle various tender types including cash, checks, credit, debit, SNAP EBT, WIC, coupons and complex loyalty offers according to company policy
- Understand and control cash shortages and/or overages honestly and effectively to reduce loss
- Adhere to guidelines on restricted sale items such as alcohol, tobacco and DVDs
- Report pricing discrepancies to the Scan Coordinator
- Follow established policies and procedures for postage stamps, gift cards and coupons
- Stay current with all present and upcoming ads
- Adhere to all food safety regulations and guidelines
- Comply with safety procedures and report unsafe conditions to store management
- Perform preventive maintenance by inspecting equipment and notifying management of repair needs
- Create an environment where customers feel welcome, important and appreciated
- Adhere to all local, state and federal laws and company guidelines
- Work cooperatively in a fast-paced and sometimes stressful environment
- Manage conflict in a reasonable, nonconfrontational manner
- Act with honesty and integrity regarding customer and business information
- Follow directions and seek assistance when needed
- Provide support to minors, individuals with special needs and older adults
- Perform essential job functions with or without reasonable accommodation
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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