Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.65 - $17.65
Work Schedule
Flexible
Benefits
Healthcare coverage
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
sick pay
Employee assistance program
Tuition Reimbursement
associate discounts
flexible scheduling
Job Description
Mariano's, a proud member of The Kroger Company since 2015, is an Illinois-based grocery retailer renowned for serving the Chicago Metro area through over 40 stores. As part of the Kroger family of companies, Mariano's shares a commitment to diversity, inclusion, and community-oriented service, embracing the core company values of respect, honesty, integrity, and safety. With a rich history of innovation and a passion for food and people, Mariano's works diligently to create exceptional experiences for customers, communities, and associates alike. The brand's guiding mission is "To Feed the Human Spirit," which reflects its dedication to providing quality food, compassionate... Show More
Job Requirements
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition, and subtraction
Job Qualifications
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition, and subtraction
- Ability to manage conflict in a nonconfrontational manner
- Ability to act with honesty and integrity
- Ability to work cooperatively in a high-paced environment
- Capability to seek assistance and follow directions appropriately
Job Duties
- Greet customers visibly and assist them actively
- Process customer transactions quickly, accurately, and efficiently
- Handle various payment methods including cash, checks, credit, debit, SNAP EBT, WIC, coupons, and loyalty offers
- Adhere to company policy regarding cash shortages, overages, and restricted sales items
- Report pricing discrepancies to the Scan Coordinator
- Follow established procedures for postage stamps, gift cards, and coupons
- Maintain compliance with food safety regulations and safety programs
- Identify unsafe conditions and notify management
- Perform preventive maintenance by inspecting equipment and reporting repair needs
- Create a welcoming environment by answering customer questions
- Adhere to local, state, federal laws and company guidelines
- Manage conflict reasonably and cooperatively
- Provide support to minors, individuals with special needs, and older adults
- Follow directions and seek assistance to resolve customer and business issues
- Perform essential job functions with or without reasonable accommodation
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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