Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Healthcare coverage
Dental Insurance
Vision Insurance
Prescription coverage
flexible scheduling
Paid Time Off
Holiday pay
sick pay
Employee assistance program
Financial Coaching
associate discounts
Tuition Reimbursement
training programs
Career advancement opportunities
Job Description
Kroger, a leading and longstanding American grocer, traces its roots back to a small Cincinnati grocery store established more than a century ago. Today, it has evolved into the nation's largest grocer with nearly 2,800 stores across 35 states, operating under 28 different brand names. As a prominent player in the grocery retail industry, Kroger values bringing together diverse teams passionate about food and people, united by a common mission: To Feed the Human Spirit. This mission reflects Kroger's dedication not only to providing quality food but also to enriching the lives of its customers, employees, and communities. The company... Show More
Job Requirements
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition, and subtraction
Job Qualifications
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition, and subtraction
- Prior experience as a Bagger or Courtesy Clerk is preferred but not required
Job Duties
- Greet, engage and assist customers actively
- Process customer transactions accurately, efficiently and quickly
- Operate Point of Sale (POS) system handling payments including cash, checks, credit, debit, SNAP EBT, WIC, coupons and loyalty offers
- Adhere to company policies on cash management and loss prevention
- Enforce guidelines on restricted sales items such as alcohol and tobacco
- Report pricing errors and discrepancies promptly
- Follow established procedures for handling postage stamps, gift cards, and coupons
- Stay informed about current and upcoming ads and promotions
- Comply with all food safety and store safety regulations
- Identify unsafe conditions and report to management
- Perform preventive equipment maintenance checks
- Provide exceptional customer service by answering product questions
- Work cooperatively in a fast-paced environment
- Manage conflicts reasonably and nonconfrontationally
- Maintain honesty and integrity with customer and business information
- Seek assistance when necessary to resolve issues
- Support individuals with special needs, minors, and older adults
- Perform essential job functions with or without accommodation
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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