Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts
Job Description
Kroger, originating from a humble grocery store in Cincinnati over a century ago, has evolved to become the nation's largest grocer with nearly 2,800 stores across 35 states operating under 28 different names. Known as America's grocer, Kroger prides itself on bringing together diverse teams passionate about food and people with a unified purpose: To Feed the Human Spirit. The company is characterized by its dedication to innovation, community engagement, and delivering exceptional customer experiences. At Kroger, the focus extends beyond just providing groceries; it centers on creating memorable experiences for customers, fostering strong community ties, and nurturing growth opportunities... Show More
Job Requirements
- Customer service experience
- Effective communication skills
- Knowledge of basic math (counting, addition, and subtraction)
Job Qualifications
- Customer service experience
- Effective communication skills
- Knowledge of basic math (counting, addition, and subtraction)
- Prior experience as a Bagger or Courtesy Clerk is desired
- Ability to work cooperatively in a fast-paced environment
- Strong integrity and honesty
- Capable of managing conflict in a professional manner
- Ability to follow directions and seek help when needed
Job Duties
- Be visible and actively greet, engage and assist customers
- Process customer transactions through the check lane quickly, accurately, and efficiently
- Handle various tenders such as cash, checks, credit, debit, SNAP EBT, offline SNAP EBT, WIC, rain checks, complex loyalty offers, coupons and checkout procedures according to company policy
- Understand and adhere to the company's limits on cash shortages and/or overages and work honestly and effectively to control loss
- Understand and adhere to guidelines on restricted sale items such as alcohol, tobacco, DVDs
- Report pricing discrepancies to the Scan Coordinator
- Follow established policies and procedures for postage stamps, gift cards, and coupons
- Stay current with present, future, seasonal and special ads
- Adhere to all food safety regulations and guidelines
- Comply with safety procedures, identify unsafe conditions, accidents, or issues and notify store management
- Inspect equipment and notify appropriate department or store manager of any items in need of repair
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Adhere to all local, state and federal laws, and company guidelines
- Work cooperatively in high paced and sometimes stressful environment
- Manage conflict in a reasonable, nonconfrontational and cooperative manner
- Act with honesty and integrity regarding customer and business information
- Follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults
- Perform the essential functions of this position with or without reasonable accommodation
OysterLink - a hiring platform for restaurants and hotels.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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