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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Healthcare coverage
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
associate discounts
Tuition Reimbursement
Job Description
Dillons, based in Hutchinson, Kansas, is a prominent supermarket chain that merged with The Kroger Company in 1983. Since this merger, Dillons has been proudly serving customers across over 60 stores throughout Kansas. As a vital part of the Kroger family of companies, Dillons stands committed to offering high-quality grocery products coupled with exceptional customer service. The company’s ethos centers around bringing diverse teams with a passion for food and people together under one unified goal: To Feed the Human Spirit. This deep-rooted mission influences every aspect of the company’s operations—from product offerings to employee engagement and community involvement.
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Job Requirements
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition and subtraction
- Ability to work cooperatively in a high-paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity
- Ability to follow directions and seek assistance to resolve customer and business issues
- Must be able to perform the essential functions of this position with or without reasonable accommodation
Job Qualifications
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition and subtraction
- Ability to operate and understand Point of Sale (POS) systems
- Ability to adhere to food safety and company policies
- Strong interpersonal skills
- Ability to manage conflict cooperatively
- Capacity to perform essential job functions with or without accommodation
Job Duties
- Greet, engage and assist customers visibly and actively
- Process customer transactions quickly, accurately and efficiently
- Handle various tender types including cash, checks, credit, debit, SNAP EBT, offline SNAP EBT, WIC, rain checks, loyalty offers and coupons according to company policy
- Adhere to cash shortage and overage limits and work honestly to control loss
- Follow guidelines for restricted sale items such as alcohol, tobacco and DVDs
- Report pricing discrepancies to the Scan Coordinator
- Implement policies and procedures for postage stamps, gift cards and coupons
- Stay current with present, future, seasonal and special ads
- Adhere to all food safety regulations and guidelines
- Comply with safety procedures and report unsafe conditions or accidents
- Inspect equipment for maintenance and notify management of needed repairs
- Create a welcoming environment for customers by answering product-related questions
- Follow local, state and federal laws and company guidelines
- Manage conflict in a reasonable, nonconfrontational and cooperative manner
- Act with honesty and integrity regarding customer and business information
- Provide assistance and support through direct interaction with minors, individuals with special needs and older adults
- Perform essential job functions with or without reasonable accommodation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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