Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Healthcare coverage
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts
Job Description
Based in Wyoming, Metro Market is a vital part of the Kroger Company family. Since its merger with Kroger in 2015, Metro Market has been dedicated to serving communities with 16 store locations across the state. As a prominent grocery retailer, Metro Market thrives on delivering an exceptional customer experience, embracing diversity and inclusion, and fostering a culture that prioritizes respect, honesty, and integrity. The team here is passionate about food and people, with a shared mission: to Feed the Human Spirit. This philosophy drives Metro Market's commitment to enrich the lives of customers, associates, and communities alike by providing... Show More
Job Requirements
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition, and subtraction
Job Qualifications
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition, and subtraction
- Ability to work cooperatively in a high-paced environment
- Capacity to manage conflict reasonably and nonconfrontationally
- Strong honesty and integrity
- Willingness to follow directions and seek assistance when needed
- Ability to provide support to diverse customer groups
Job Duties
- Greet, engage and assist customers actively
- Process customer transactions quickly, accurately, and efficiently
- Handle various tenders including cash, checks, credit, debit, SNAP EBT, WIC, rain checks, discount offers and coupons
- Control loss by adhering to limits on cash shortages and overages
- Comply with company policies on restricted sales such as alcohol, tobacco and DVDs
- Report pricing discrepancies to the Scan Coordinator
- Follow procedures for postage stamps, gift cards and coupons
- Stay current with advertisements and promotional materials
- Adhere to food safety regulations and store safety procedures
- Identify and report unsafe conditions, accidents, or equipment issues
- Answer customer questions regarding products and policies
- Work cooperatively in a fast-paced environment
- Manage conflict in a reasonable and nonconfrontational manner
- Maintain honesty and integrity with customer and business information
- Provide assistance to minors, individuals with special needs, and older adults
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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