Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Benefits
401(k) Plan
Healthcare plans
Virtual Doctor Visits
associate discount
Financial coaching program
Associate assistance program
Chaplaincy services
Job Description
Rural King Farm and Home Store is a renowned retail establishment dedicated to supporting rural communities by providing a wide array of farm supplies, home goods, and quality products at competitive prices. With a commitment to delivering exceptional customer service and maintaining a positive, rewarding workplace, Rural King fosters a culture that puts people first. The company is known for its expansive selection of products catering to agricultural, outdoor, and household needs, making it a preferred destination for rural customers who value practical solutions and reliable service.
Working at Rural King means joining a passionate team of dedicated associ... Show More
Working at Rural King means joining a passionate team of dedicated associ... Show More
Job Requirements
- Ability to maintain a seated or standing position for extended durations
- Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently
- Able to navigate and access all facilities
- Skill to effectively communicate verbally with others, both in-person and via electronic devices
- Close vision for computer-related tasks
- Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions
Job Qualifications
- Possess exceptional customer service skills and a desire to help others
- Comfortable navigating computer systems and software to assist customers or manage activities
- Excellent verbal and written interpersonal and communication skills
- Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful, and efficient
- Strong communications (written, oral and interpersonal skills)
- Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses
- Proficiency in adapting communication style and tone to effectively interact with individuals from diverse backgrounds and at different levels within the organization
- Ability to complete repetitive activities
- Demonstrated resilient mindset and the ability to maintain motivation and optimism in the face of difficulties and setbacks
- Demonstrates a proactive and positive attitude towards training new cashiers
Job Duties
- Exceed customer expectations by delivering outstanding service through clear communication and active listening
- Greet customers with a friendly and welcoming demeanor as they enter the store
- Follow the Cashier script to assist customers through the transaction process and educate them on company programs such as the loyalty program, RK Visa, and RK Plus Protection Plan (RKPPP)
- Execute cash management, return, layaway, and exchange policies with precision and adherence to company guidelines
- Communicate professionally and in an upbeat and friendly manner with all Rural King associates and customers
- Provide product information and answer basic customer inquiries, offering recommendations as appropriate
- Efficiently execute precise transactions while prioritizing timely service, and handle price dispute resolution with professionalism
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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