Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.20 - $28.45
Work Schedule
Flexible
Benefits
Healthcare coverage
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
associate discounts
Tuition Reimbursement
Job Description
Ralphs, a well-established grocery store chain based in California, has been serving communities across the state since merging with The Kroger Company in 1998. With over 180 stores, Ralphs prides itself on bringing together diverse teams of passionate food lovers and dedicated professionals committed to creating exceptional customer experiences. As a member of the Kroger family, Ralphs shares a unified mission: To Feed the Human Spirit. This mission drives every aspect of our operations, from the innovative services we offer to the supportive environment we cultivate for both customers and employees alike.
Ralphs is not just a grocery... Show More
Ralphs is not just a grocery... Show More
Job Requirements
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition, and subtraction
Job Qualifications
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition, and subtraction
- Ability to work cooperatively under pressure
- Ability to manage conflict in a calm and cooperative way
- Honesty and integrity in handling customer and business information
- Ability to follow directions and seek help when needed
- Experience as a Bagger or Courtesy Clerk preferred
Job Duties
- Create an outstanding customer experience through exceptional service
- Establish and maintain a safe and clean environment that encourages customers to return
- Demonstrate core company values of respect, honesty, integrity, diversity, inclusion, and safety
- Process customer transactions quickly, accurately, and efficiently
- Handle various tenders including cash, checks, credit, debit, SNAP EBT, and coupons according to company policy
- Adhere to guidelines on restricted sale items and control loss effectively
- Reinforce safety programs and report unsafe conditions or accidents
- Provide product information and answer customer questions
- Follow established policies for postage stamps, gift cards, and coupons
- Practice preventive maintenance and notify management of equipment issues
- Manage conflict in a reasonable, nonconfrontational manner
- Work cooperatively in a high-paced environment
- Provide support to minors, individuals with special needs, and older adults
- Adhere to all local, state, federal laws, and company guidelines
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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