Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
sick pay
Employee assistance program
Tuition Reimbursement
associate discounts
Career development programs
Job Description
Kroger is recognized as the nation’s largest grocery retailer, with a rich history originating from a small Cincinnati store over a century ago. Today, it operates nearly 2,800 stores across 35 states under 28 different names. As a leading supermarket chain dedicated to serving communities, Kroger prides itself on its commitment to creating exceptional shopping experiences through diverse and passionate teams driven by one common goal: To Feed the Human Spirit. This company focuses on innovation and community involvement, striving to offer fresh, quality food and unparalleled service to every customer. Kroger's culture embodies core values such as respect, honesty,... Show More
Job Requirements
- customer service experience
- effective communication skills
- knowledge of basic math including counting, addition, and subtraction
Job Qualifications
- customer service experience
- effective communication skills
- knowledge of basic math including counting, addition, and subtraction
- prior experience as a bagger or courtesy clerk preferred
- ability to work cooperatively in high-paced environments
- ability to manage conflict in a nonconfrontational manner
- ability to follow directions and maintain honesty and integrity
Job Duties
- greet customers actively and provide exceptional customer service
- process customer transactions through the check lane quickly and accurately
- handle various tenders such as cash, checks, credit, debit, SNAP EBT, WIC, coupons, and loyalty offers
- adhere to company policies regarding cash shortages, overages, and restricted sale items
- report pricing discrepancies and follow procedures for gift cards, postage stamps, and coupons
- stay informed about current and upcoming promotions and ads
- comply with all food safety regulations and reinforce safety programs by identifying and reporting unsafe conditions
- inspect equipment regularly and notify management of maintenance needs
- create a welcoming environment by answering customer questions and providing assistance
- adhere to all local, state, and federal laws and company guidelines
- manage conflict reasonably and cooperatively
- act with honesty and integrity regarding customer and business information
- follow directions and seek assistance to resolve issues
- provide support to minors, individuals with special needs, and older adults
- perform essential job functions with or without reasonable accommodation
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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