Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
sick pay
Employee assistance program
Tuition Reimbursement
associate discounts
flexible scheduling
Job Description
Kroger is America’s largest grocery retailer, originating from a humble Cincinnati grocery store established over a century ago. With nearly 2,800 stores operating under 28 different names across 35 states, Kroger has grown into a nationwide leader in the grocery industry. The company prides itself not only on its extensive network and vast assortment of quality products but also on its commitment to bringing together diverse teams fueled by a passion for food and people. Kroger aims to feed the human spirit by providing exceptional customer experiences, innovative services, and fostering inclusive, respectful, and safe environments.
Joining the Kroger... Show More
Joining the Kroger... Show More
Job Requirements
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition, and subtraction
Job Qualifications
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition, and subtraction
- Ability to work cooperatively in high-paced and stressful environments
- Ability to manage conflict respectfully and nonconfrontationally
- Honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary
- Experience interacting with diverse customer demographics
Job Duties
- Greet, engage and assist customers actively
- Process customer transactions quickly, accurately, and efficiently through the check lane
- Handle various tenders such as cash, checks, credit, debit, SNAP EBT, WIC, rain checks, and coupons according to company policy
- Adhere to cash shortage and overage limits and work honestly to prevent loss
- Follow guidelines on restricted sale items such as alcohol and tobacco
- Report pricing discrepancies
- Comply with company policies for postage stamps, gift cards, and coupons
- Stay current with seasonal and special ads
- Adhere to food safety regulations and safety procedures
- Identify and report unsafe conditions, accidents, or issues
- Perform preventive maintenance by inspecting equipment and reporting repair needs
- Create a welcoming environment by answering product-related questions
- Adhere to all applicable laws and company guidelines
- Work cooperatively in a fast-paced environment
- Manage conflict reasonably and nonconfrontationally
- Maintain honesty and integrity with customer and business information
- Seek assistance when needed to resolve issues
- Provide support to minors, individuals with special needs, and older adults
- Perform essential job functions with or without reasonable accommodation
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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