Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Healthcare coverage
Dental Insurance
Vision Insurance
Prescription coverage
flexible scheduling
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts
Training and Development
Job Description
Smith's Food and Drug, headquartered in Salt Lake City, Utah, is a leading grocery retail chain serving customers across multiple states including Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming. Founded many years ago and merged with The Kroger Company in 1998, Smith's has grown into a significant part of the Kroger family of companies, renowned for its dedication to quality, customer satisfaction, and community engagement. The company prides itself on upholding core values such as respect, honesty, integrity, diversity, inclusion, and the safety of its customers and associates. With over 140 stores in its footprint, Smith's is a... Show More
Job Requirements
- Customer service experience
- effective communication skills
- knowledge of basic math including counting, addition, and subtraction
Job Qualifications
- Customer service experience
- effective communication skills
- knowledge of basic math including counting, addition, and subtraction
- ability to work in high-paced environments
- ability to manage conflict cooperatively and nonconfrontationally
- honesty and integrity in handling business and customer information
- ability to follow directions and seek assistance as needed
Job Duties
- Greeting customers actively and assisting them
- processing customer transactions quickly and accurately via POS system
- handling various payment types including cash, checks, credit, debit, SNAP EBT, coupons, and loyalty offers
- adhering to company cash shortage and overage policies to control loss
- following rules for restricted sale items such as alcohol and tobacco
- reporting pricing discrepancies
- following policies for postage stamps, gift cards, and coupons
- staying updated on current and seasonal promotions and ads
- adhering to all food safety regulations
- identifying and reporting unsafe conditions and accidents
- performing preventive maintenance inspections and reporting repair needs
- creating a welcoming environment by answering customer questions
- complying with all local, state, federal laws and company guidelines
- working cooperatively in a high-paced environment
- managing conflict in a reasonable, nonconfrontational manner
- maintaining honesty and integrity regarding sensitive information
- following directions and seeking assistance to resolve issues
- providing support to minors, individuals with special needs, and older adults
- performing essential job functions with or without reasonable accommodation
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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