Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Healthcare coverage
Dental Insurance
Vision Insurance
Prescription coverage
Paid Time Off
Holiday pay
sick pay
Employee assistance program
associate discounts
Tuition Reimbursement
training programs
Career advancement opportunities
Job Description
Fry's Food Stores, based in Arizona, is a well-established supermarket chain that joined The Kroger Company family in 1983. Today, Fry's operates over 120 stores throughout Arizona, proudly serving the local communities with exceptional grocery shopping experiences. As part of Kroger, one of the largest grocery retailers in the United States, Fry's embodies a deep commitment to community, quality, and innovation. Through the years, Fry's has grown by combining its strong regional presence with Kroger's vast resources, fostering a culture that emphasizes customer satisfaction, diversity, and inclusion. This network of stores aims to not only provide top-quality products but also... Show More
Job Requirements
- Customer service experience
- effective communication skills
- knowledge of basic math such as counting, addition, and subtraction
Job Qualifications
- Customer service experience
- effective communication skills
- knowledge of basic math such as counting, addition, and subtraction
- ability to handle transactions using POS systems
- understanding of retail loss prevention principles
- ability to work cooperatively in fast-paced environments
- good interpersonal skills
- honesty and integrity
- conflict management skills
- ability to follow company policies and procedures
- familiarity with food safety regulations
- commitment to safety and inclusion
Job Duties
- Be visible and actively greet, engage and assist customers
- process customer transactions through the checkout lane quickly, accurately, and efficiently
- understand and handle various tenders such as cash, checks, credit, debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, and coupons according to company policy
- adhere to company limits on cash shortages and overages to control loss
- understand and adhere to guidelines on restricted sale items including alcohol, tobacco, and DVDs
- report pricing discrepancies to the Scan Coordinator
- follow established policies and procedures for postage stamps, gift cards, and coupons
- stay current with present, future, seasonal and special ads
- adhere to all food safety regulations and guidelines
- reinforce safety programs by complying with safety procedures and identifying unsafe conditions, accidents or issues
- practice preventive maintenance by inspecting equipment and notifying appropriate personnel of repairs needed
- create a welcoming environment for customers by answering product questions
- adhere to all local, state and federal laws and company guidelines
- work cooperatively in a high-paced and sometimes stressful environment
- manage conflict in a reasonable, nonconfrontational and cooperative manner
- act with honesty and integrity regarding customer and business information
- follow directions and seek assistance when necessary to resolve issues
- provide support and assistance through direct interaction with minors, individuals with special needs, and older adults
- perform essential functions with or without reasonable accommodation
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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