
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Healthcare coverage
Dental Insurance
Vision Insurance
Prescription coverage
flexible scheduling
Paid Time Off
Employee assistance program
Tuition Reimbursement
Career growth opportunities
associate discounts
Job Description
Dillons, based in Hutchinson, Kansas, is a well-established supermarket chain that has been proudly serving customers throughout Kansas since merging with The Kroger Company in 1983. As part of the Kroger family of companies, Dillons embraces a culture that values respect, honesty, integrity, diversity, inclusion, and the safety of both employees and customers. With over 60 stores strategically located to serve the Kansas community, Dillons is committed to providing an exceptional shopping experience centered around food and customer satisfaction. The company's history of innovation and dedication to excellence means that it continuously strives to create meaningful connections with customers, communities,... Show More
Job Requirements
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition, and subtraction
Job Qualifications
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition, and subtraction
- Prior experience as a bagger or courtesy clerk preferred
- Ability to handle multiple tenders and POS systems
- Ability to work cooperatively in a team environment
- Strong problem-solving and conflict management skills
- Commitment to honesty and integrity
Job Duties
- Greet, engage and assist customers actively and visibly
- Process customer transactions through the check lane quickly, accurately and efficiently
- Handle various tenders including cash, checks, credit, debit, SNAP EBT, offline SNAP EBT, WIC, rain checks, loyalty offers, and coupons according to company policy
- Understand and adhere to company limits on cash shortages and overages and control loss honestly
- Follow guidelines on restricted sale items including alcohol, tobacco, and DVDs
- Report pricing discrepancies to the Scan Coordinator
- Follow established policies for postage stamps, gift cards, and coupons
- Stay current with present, future, seasonal, and special ads
- Adhere to all food safety regulations and guidelines
- Comply with safety procedures and report unsafe conditions, accidents, or issues
- Perform preventive maintenance by inspecting equipment and reporting repair needs
- Create a welcoming environment by answering customer questions about products
- Adhere to local, state, and federal laws and company guidelines
- Work cooperatively in a fast-paced and sometimes stressful environment
- Manage conflict reasonably, non-confrontationally, and cooperatively
- Act with honesty and integrity regarding customer and business information
- Follow directions and seek assistance to resolve issues
- Provide support and assistance to minors, individuals with special needs, and older adults
- Perform essential functions with or without reasonable accommodation
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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