Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Healthcare coverage
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts
Job Description
Foods Co. is a well-established grocery store chain based in Northern California. Having merged with The Kroger Company in 1998, Foods Co. operates 20 stores throughout Northern California, proudly serving diverse communities with a focus on quality, value, and customer satisfaction. As part of the Kroger family of companies, Foods Co. is committed to 'Feeding the Human Spirit' by bringing together vibrant teams with a deep passion for food and people. This commitment drives continuous innovation and the creation of exceptional experiences for customers, communities, and employees alike. The company emphasizes a culture where respect, honesty, integrity, diversity, inclusion, and... Show More
Job Requirements
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition and subtraction
- Prior experience as a Bagger or Courtesy Clerk preferred
- Ability to work cooperatively in a high-paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Must be able to perform the essential functions of this position with or without reasonable accommodation
Job Qualifications
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition and subtraction
- Ability to manage conflict in a nonconfrontational manner
- Ability to work cooperatively in a fast-paced environment
- Honesty and integrity in handling customer and business information
- Ability to follow directions and seek assistance
Job Duties
- Greet customers actively and assist with checkout
- Process customer transactions quickly, accurately, and efficiently using the Point of Sale system
- Handle various payment tenders including cash, checks, credit, debit, SNAP EBT, WIC, coupons and loyalty offers according to company policy
- Adhere to company policies on cash shortages, overages, and restricted sales items
- Report pricing discrepancies and follow procedures for postage stamps, gift cards, and coupons
- Stay current with store promotions, seasonal and special ads
- Maintain food safety standards and comply with safety procedures
- Identify unsafe conditions or issues and notify management
- Inspect equipment for preventive maintenance and report repairs
- Create a welcoming environment and answer customer questions
- Comply with local, state, and federal laws and company guidelines
- Manage conflict in a professional and cooperative manner
- Act with honesty and integrity regarding customer and business information
- Provide support and assistance to minors, individuals with special needs and older adults
- Perform essential job functions with or without reasonable accommodation
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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