Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.65 - $17.25
Work Schedule
Flexible
Benefits
Healthcare coverage
Dental Insurance
Vision Insurance
Prescription coverage
Paid Time Off
Holiday pay
sick pay
Employee assistance program
Financial counseling
associate discounts
Tuition Reimbursement
training programs
Career growth opportunities
Job Description
Mariano's, based in Illinois, is a well-established supermarket chain that merged with The Kroger Company in 2015. With over 40 stores throughout the Chicago Metro area, Mariano's has become a trusted name in delivering quality products and exceptional service to its customers. As part of the Kroger family of companies, Mariano's embraces a rich history of innovation and a commitment to feeding the human spirit. The company prides itself on bringing together diverse teams that share a passion for food and people, all united by the common purpose of creating amazing customer experiences. This environment fosters not only outstanding service... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience preferred
- Ability to communicate effectively with customers and team members
- Basic math skills including counting and addition
- Ability to stand for extended periods
- Availability to work flexible hours including weekends and holidays
- Ability to follow company policies and procedures
- Must be able to perform essential job functions with or without reasonable accommodation
Job Qualifications
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition, and subtraction
- Ability to operate POS systems
- Strong attention to detail
- Ability to work collaboratively in a team environment
- Problem-solving skills
- Ability to manage conflict professionally
Job Duties
- Greet, engage, and assist customers actively
- Process customer transactions quickly, accurately, and efficiently through the check lane
- Operate the Point of Sale (POS) system handling cash, checks, credit, debit, SNAP EBT, coupons, and loyalty offers
- Control loss by adhering to company limits on cash shortages and overages
- Follow guidelines for restricted sale items such as alcohol and tobacco
- Report pricing discrepancies to the Scan Coordinator
- Adhere to food safety regulations and safety procedures
- Maintain equipment and report repair needs
- Provide friendly and informative customer service
- Comply with all local, state, and federal laws and company policies
- Manage conflicts reasonably and cooperatively
- Assist minors, individuals with special needs, and older adults
- Work cooperatively in a high-paced and sometimes stressful environment
- Follow directions and seek help when necessary
- Act with honesty and integrity regarding customer and business information
OysterLink helps hospitality teams hire in one place.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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