Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discount
Job Description
Founded over a century ago from a small grocery store in Cincinnati, Kroger has grown into the nation's largest retail grocer, operating nearly 2,800 stores across 35 states under 28 different banners. As America's grocer, Kroger is committed to delivering more than just groceries; it aims to feed the human spirit by creating diverse, passionate teams that connect through a shared dedication to food, community, and exceptional customer service. Kroger's rich history of innovation and commitment to its core values—respect, honesty, integrity, inclusion, and safety—has propelled the company to the forefront of the grocery industry.
Joining Kroger means ... Show More
Joining Kroger means ... Show More
Job Requirements
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition, and subtraction
Job Qualifications
- Customer service experience
- Effective communication skills
- Basic math knowledge including counting, addition, and subtraction
- Ability to handle cash and operate a point-of-sale system
- Familiarity with company policies on restricted items and discounts
- Ability to follow established procedures and guidelines
- Strong interpersonal skills and ability to work in team environments
- Demonstrated integrity and honesty
- Ability to manage conflict in a reasonable and nonconfrontational manner
- Ability to provide assistance to diverse customers
- Capable of working in a fast-paced retail setting
Job Duties
- Greet, engage, and assist customers actively and visibly
- Process customer transactions quickly, accurately, and efficiently through the check lane
- Handle various types of payments including cash, checks, credit, debit, SNAP EBT, coupons, and apply company policies on transactions
- Adhere to company policies on cash overages and shortages, and restricted sale items
- Report pricing discrepancies and follow procedures for special items like postage stamps and gift cards
- Keep current with seasonal and special ads
- Comply with food safety regulations and promote safety by identifying hazards and reporting them
- Perform preventive maintenance checks on equipment and report repair needs
- Create a welcoming environment by answering product-related questions
- Follow all local, state, federal laws, and company guidelines
- Work cooperatively in a fast-paced and sometimes stressful environment
- Manage conflicts calmly and respectfully
- Act honestly and with integrity regarding customer and business information
- Follow directions and seek help as needed to resolve issues
- Provide direct support and assistance to minors, individuals with special needs, and older adults
- Perform essential job functions with or without reasonable accommodation
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Job Qualifications
Experience
No experience required
Job Location
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