Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Healthcare coverage
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
Employee assistance program
Tuition Reimbursement
associate discounts
flexible scheduling
Job Description
Kroger is the nation's largest grocer, originating from a small Cincinnati grocery store more than a century ago and growing to nearly 2,800 stores across 35 states operating under 28 different names. As America's grocer, Kroger takes pride in uniting diverse teams passionate about food and people with the mission to Feed the Human Spirit. The company has a rich history of innovation, aiming to create remarkable experiences for customers, communities, and employees alike, with food being the central focus. Kroger values its people and strives to provide the necessary ingredients for success at work and in life, promoting growth... Show More
Job Requirements
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition, and subtraction
- Prior experience as a Bagger or Courtesy Clerk preferred
- Ability to work cooperatively in high-paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Must be able to perform the essential functions of this position with or without reasonable accommodation
Job Qualifications
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition, and subtraction
- Understanding of the Point of Sale system
- Ability to adhere to company policies and procedures
- Ability to work in a fast-paced environment
- Ability to manage conflicts professionally
- Honesty and integrity in handling customer and business information
- Ability to follow directions and seek assistance when needed
- Experience with cash handling and various payment methods
Job Duties
- Greet and engage customers actively and visibly
- Process customer transactions through the check lane quickly, accurately, and efficiently
- Operate the Point of Sale system handling various tenders including cash, checks, credit, debit, SNAP EBT, offline SNAP EBT, WIC, rain checks, loyalty offers, and coupons
- Adhere to company policies regarding cash shortages and overages to control loss
- Follow guidelines on restricted sale items such as alcohol, tobacco, and DVDs
- Report pricing discrepancies to Scan Coordinator
- Follow established policies for postage stamps, gift cards, and coupons
- Stay current with present, future, seasonal, and special ads
- Adhere to all food safety regulations and guidelines
- Comply with safety programs and report unsafe conditions or accidents
- Conduct preventive maintenance by inspecting equipment and notifying management of repairs needed
- Create a welcoming environment by answering customer questions about products
- Follow all local, state, federal laws, and company guidelines
- Work cooperatively in high-paced and stressful environments
- Manage conflict in a reasonable and nonconfrontational manner
- Act with honesty and integrity regarding customer and business information
- Seek assistance when necessary to resolve customer and business issues
- Provide support through direct interaction with minors, individuals with special needs, and older adults
- Perform essential job functions with or without reasonable accommodation
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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