Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Healthcare coverage
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts
Job Description
Smith's Food and Drug, headquartered in Salt Lake City, Utah, is a trusted and well-established grocery retailer with a rich history of serving communities across multiple states including Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming. Since merging with The Kroger Company in 1998, Smith's has become a significant part of Kroger’s family of companies, bringing a wide range of quality products and services to customers through more than 140 stores. The company is deeply committed to its core values of respect, honesty, integrity, diversity, inclusion, and safety, which serve as the foundation for creating a positive and productive... Show More
Job Requirements
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition, and subtraction
Job Qualifications
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition, and subtraction
- Ability to operate Point of Sale (POS) systems
- Understanding of company policies and procedures related to cash handling and customer transactions
- Ability to work cooperatively in a fast-paced environment
- Ability to manage conflict non-confrontationally
- Honest and integrity-driven
Job Duties
- Greet, engage, and assist customers actively
- Process customer transactions accurately, quickly, and efficiently
- Handle various payment methods including cash, checks, credit, debit, SNAP EBT, WIC, coupons, and loyalty offers according to policy
- Control loss by adhering to company cash shortage and overage limits
- Follow guidelines for restricted sale items such as alcohol, tobacco, and DVDs
- Report pricing discrepancies to the Scan Coordinator
- Comply with established policies for postage stamps, gift cards, and coupons
- Adhere to food safety regulations
- Identify unsafe conditions and notify management
- Inspect equipment and report repair needs
- Provide exemplary customer service by answering product questions
- Follow all local, state, federal laws and company guidelines
- Work cooperatively in a fast-paced, high-pressure environment
- Manage conflict reasonably and cooperatively
- Maintain honesty and integrity with customer and business information
- Follow directions and seek help when necessary
- Support and assist minors, individuals with special needs, and older adults
- Perform essential job functions with or without accommodation
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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