Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $21.55 - $26.15
Work Schedule
Flexible
Benefits
Healthcare coverage
Dental Insurance
Vision Insurance
Prescription coverage
flexible scheduling
Paid Time Off
Employee assistance program
Financial Coaching
associate discounts
Tuition Reimbursement
training programs
Job Description
Qualify Food Centers (QFC), based in Washington and proudly serving communities in Washington and Oregon through 59 stores, is a dedicated supermarket company that merged with The Kroger Company in 1998. As part of the Kroger family of companies, QFC upholds a tradition of innovation, community commitment, and excellent customer service. The company focuses on bringing together diverse teams passionate about food and people, all united by a common purpose: To Feed the Human Spirit. QFC is known for building amazing experiences for customers, supporting communities, and fostering a collaborative and inclusive workplace where people truly matter. The company values... Show More
Job Requirements
- Customer service experience
- effective communication skills
- knowledge of basic math including counting, addition, and subtraction
- ability to work cooperatively in high-paced and sometimes stressful environment
- ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- ability to act with honesty and integrity regarding customer and business information
- ability to follow directions and seek assistance when necessary
- ability to perform essential functions of the position with or without reasonable accommodation
Job Qualifications
- Customer service experience
- effective communication skills
- knowledge of basic math including counting, addition, and subtraction
- prior experience as a bagger or courtesy clerk is desired
- ability to work cooperatively in a high-paced environment
- ability to manage conflict non-confrontationally
- honesty and integrity in handling customer and business information
- ability to follow directions and seek help when needed
- ability to support diverse customer needs
Job Duties
- Greet, engage, and assist customers actively and visibly
- process customer transactions quickly, accurately, and efficiently through the POS system
- handle various payment methods including cash, checks, credit, debit, SNAP EBT, offline SNAP EBT, WIC, rain checks, loyalty offers, and coupons per company policies
- adhere to company guidelines on cash shortages, overages, and restricted sale items
- report pricing discrepancies to the Scan Coordinator
- follow policies for postage stamps, gift cards, and coupons
- stay current with present, future, seasonal and special ads
- comply with all food safety regulations and guidelines
- identify and report unsafe conditions and reinforce safety programs
- perform preventive maintenance checks and report repair needs
- create a welcoming environment by answering customer questions about products
- adhere to all local, state, federal laws and company guidelines
- work cooperatively in a fast-paced, sometimes stressful environment
- manage conflict in a reasonable and cooperative manner
- act with honesty and integrity regarding customer and business information
- follow directions and seek assistance when necessary to resolve issues
- provide support and assistance to minors, individuals with special needs, and older adults
- perform essential functions with or without reasonable accommodations
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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