Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts
Job Description
Kroger is the nation’s largest grocery retailer with nearly 2,800 stores operating under 28 different banners across 35 states. From its humble beginnings as a small Cincinnati grocery store over a century ago, Kroger has grown into a leading company deeply committed to customer satisfaction, innovation, and community engagement. Known as America’s grocer, Kroger brings together passionate and diverse teams focused on the common goal of feeding the human spirit with quality food and exceptional service. The company prides itself on fostering an inclusive workplace where respect, honesty, integrity, diversity, inclusion, and safety are core values embraced by all employees.Show More
Job Requirements
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition, and subtraction
- Ability to work cooperatively in a fast-paced environment
- Ability to manage conflict reasonably and nonconfrontationally
- Ability to act with honesty and integrity
- Ability to follow directions and seek assistance when necessary
- Must be able to perform essential job functions with or without reasonable accommodation
Job Qualifications
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition, and subtraction
- Ability to operate a point of sale system
- Ability to follow established procedures and policies
- Strong interpersonal skills
- Ability to manage conflict in a cooperative manner
- Honesty and integrity in handling customer and business information
- Ability to work effectively in a team environment
Job Duties
- Create an outstanding customer experience through exceptional service
- Establish and maintain a safe and clean environment that encourages our customers to return
- Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others
- Process customer transactions quickly, accurately, and efficiently through the point of sale system
- Handle various tenders including cash, checks, credit, debit, SNAP EBT, WIC, coupons, and complex loyalty offers according to company policy
- Adhere to guidelines on cash shortages, overages, and restricted sales items
- Report pricing discrepancies and follow policies for postage stamps, gift cards, and coupons
- Stay current with seasonal and special promotional ads
- Comply with all food safety regulations and safety procedures
- Identify unsafe conditions and notify management
- Perform preventive maintenance by inspecting equipment and reporting repair needs
- Answer customer questions regarding products and store departments
- Work cooperatively in a fast-paced and sometimes stressful environment
- Manage conflict reasonably and cooperatively
- Act with honesty and integrity concerning customer and business information
- Follow directions and seek assistance to resolve issues
- Provide support and assistance to minors, individuals with special needs, and older adults
- Perform essential functions with or without reasonable accommodation
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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