Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Financial Coaching
Tuition Reimbursement
Job Description
Dillons, based in Hutchinson, Kansas, is a leading grocery store chain that has proudly served customers across Kansas for decades. Established as a local business, Dillons merged with The Kroger Company in 1983, becoming part of one of the largest retail grocery chains in the United States. Today, Dillons operates over 60 stores throughout Kansas, embodying a deep commitment to quality, customer satisfaction, and community engagement. As a proud member of the Kroger family of companies, Dillons shares a collective mission to "Feed the Human Spirit" by delivering fresh food, exceptional service, and enriching experiences to customers every day.
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Job Requirements
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition, and subtraction
Job Qualifications
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition, and subtraction
- Ability to work cooperatively in a fast-paced environment
- Ability to manage conflict professionally
- Ability to act with honesty and integrity
- Ability to follow directions and seek assistance when needed
- Previous experience as a bagger or courtesy clerk is a plus
Job Duties
- Greet, engage, and assist customers actively and visibly
- Process customer transactions through the checkout lane quickly, accurately, and efficiently
- Handle various tenders such as cash, checks, credit, debit, SNAP EBT, offline SNAP EBT, WIC, rain checks, complex loyalty offers, and coupons according to company policy
- Adhere to company limits on cash shortages and overages and work to control loss honestly and effectively
- Understand and enforce guidelines on restricted sale items such as alcohol, tobacco, and DVDs
- Report pricing discrepancies to the Scan Coordinator
- Follow policies and procedures for postage stamps, gift cards, and coupons
- Stay current with present, future, seasonal, and special ads
- Adhere to all food safety regulations and guidelines
- Comply with safety procedures, identify unsafe conditions or accidents, and notify store management
- Perform preventive maintenance by inspecting equipment and reporting needed repairs
- Create a welcoming environment where customers feel important and appreciated
- Adhere to all local, state, and federal laws and company guidelines
- Work cooperatively in a high-paced and sometimes stressful environment
- Manage conflict in a reasonable, nonconfrontational, and cooperative manner
- Act with honesty and integrity regarding customer and business information
- Follow directions and seek assistance to resolve issues
- Provide support through interaction with minors, individuals with special needs, and older adults
- Perform essential job functions with or without reasonable accommodation
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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