Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $18.75 - $25.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee stock ownership plan
Tuition Assistance
Retirement Plan
Employee Discounts
Job Description
WinCo Foods is a prominent grocery retailer operating over 140 supermarkets across 10 states in the United States. As the second largest employee-owned company in the country, WinCo Foods prides itself on supporting a community of over 22,000 employee-owners, including more than 500 millionaire employee-owners through its Employee Stock Ownership Plan (ESOP). The company is deeply committed to offering the lowest possible prices to help feed families, emphasizing value and community connection as a core part of its mission. Besides competitive pricing, WinCo Foods distinguishes itself with exceptional employee benefits, including top-tier medical plans, tuition support, and a work environment... Show More
Job Requirements
- Ability to work varied shifts in a 24/7 operation including nights, weekends and holidays
- perform friendly, courteous, tactful relations with customers and co-workers with composure
- communicate (hearing and speech) to perform customer relation tasks
- complete written forms
- conduct visual inspection and read information on merchandise
- lift and maneuver objects of varying dimensions and weights up to 20 lbs frequently and up to 50 lbs occasionally
- operate check stand equipment such as cash registers, scanners, and scales
- stand or sit for long periods, walk rapidly, bend, stoop, twist, and turn frequently for long periods
- must be 16 years of age or older
- manual dexterity and good hand/eye coordination
- learn and memorize significant amounts of information including PLU codes, product locations, check stand procedures and company policies
- ensure accuracy in scanning and verifying sales and handling monetary transactions with mental alertness and basic math skills
- occasionally use blades for box cutting
- use household cleaners to maintain work area
- perform primary duties efficiently and accurately
- navigate and manage potentially high stress situations with volatile or unsatisfied customers and high volume of transactions and customers
- as required by applicable state and local laws, food safety/handlers cards, tobacco and alcohol sales certification (e.g., TAM card)
Job Qualifications
- High school diploma or equivalent preferred
- previous customer service experience is beneficial
- basic math skills including adding, subtracting, multiplying and dividing
- effective communication skills including hearing and speech to perform customer relations tasks
- ability to follow company policies and procedures
- ability to memorize product codes, locations, and pricing procedures
- familiarity with check stand equipment operation
- ability to work independently and as part of a team
- capability to handle multiple tasks efficiently
- comfortable with point-of-sale technology
- experience in cash handling and transaction processing
- ability to maintain composure in high-volume, high-stress environments
Job Duties
- Seek opportunities to welcome, engage, serve and thank customers
- maintain an atmosphere of friendly, enthusiastic customer service with an emphasis on taking care of the customer
- operate check stand equipment such as a cash register, scanner and scale to process customer orders using two aisles
- engage in suggestive selling and other sales techniques
- process monetary transactions including cash, checks, gift certificates, travelers checks, food stamps, processing coupons, and refunds adhering to all cash handling and lane accountability policies
- maintain knowledge of current product location, monitor UPC codes and ensure proper pricing
- maintain clean, neat and properly stocked check stand and ensure safe and secure work area
- stock, price and rotate merchandise
- may be assigned to a multi-station self-checkout lane as needed
- may be assigned to the customer service counter as needed
- perform other duties as assigned or needed
- follow all state and federal laws concerning the sale of restricted or regulated items such as tobacco and alcohol
- adhere to all USDA food stamp or WIC voucher procedures
- regularly move within SCO area to expedite transactions, maintain attentive presence and keep area clear of safety hazards
- initiate and engage contact with customers as they process their transactions
- respond to SCO stations to accurately review, address and clear alerts and/or errors with customer transactions
- monitor multiple simultaneous transactions and verify payment in fast paced setting
- actively and routinely engage with customers at self-checkout kiosks to assist in transactions, ensure accuracy, and limit shrinkage
- maintain a high level of awareness of the self-checkout area and customers
- prioritize safety of employees and customers by addressing or reporting concerns as provided by company policy
OysterLink supports restaurant and hospitality hiring.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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