Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.90 - $28.45
Work Schedule
Flexible
Benefits
Healthcare coverage
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts
Job Description
Ralph's, a well-established supermarket chain based in California, has been proudly serving the local community with high-quality products and exceptional customer service since its merger with The Kroger Company in 1998. As one of the leading grocery retailers in the state, Ralph's operates over 180 stores, offering a diverse range of food products and household essentials to meet the varied needs of its customers. Ralph's commitment to innovation and community engagement has solidified its reputation as a trusted and preferred shopping destination. As part of the Kroger family of companies, Ralph's leverages extensive resources and industry expertise to continuously improve... Show More
Job Requirements
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition, and subtraction
- Ability to work cooperatively in a high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational manner
- Ability to act with honesty and integrity
- Ability to follow directions and seek assistance when necessary
- Must be able to perform essential functions with or without reasonable accommodation
Job Qualifications
- Customer service experience
- Effective communication skills
- Basic math skills including counting, addition, and subtraction
- Familiarity with POS systems is preferred
- Ability to follow detailed procedures and guidelines
- Strong interpersonal skills to engage with diverse customers
- Ability to work in a fast-paced environment
- Commitment to company core values
- Willingness to learn and adapt
- Prior experience as a Bagger or Courtesy Clerk is a plus
Job Duties
- Greet, engage, and assist customers actively in the store
- Process customer transactions accurately and efficiently through the POS system
- Handle various tenders including cash, checks, credit, debit, SNAP EBT, and coupons following company policies
- Adhere to company policies regarding cash shortages, overages, and restricted sale items
- Report pricing discrepancies to management promptly
- Follow policies for postage stamps, gift cards, and coupons
- Stay informed about current and upcoming promotions and ads
- Comply with all food safety regulations and company safety procedures
- Identify and report unsafe conditions, accidents, or maintenance needs to management
- Provide excellent customer service by answering questions about products and store policies
- Work cooperatively in fast-paced environments and manage conflicts respectfully
- Maintain honesty and integrity in handling customer and business information
- Support and assist minors, individuals with special needs, and older adults as needed
- Perform essential job functions with or without reasonable accommodation
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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